Reviews
Great first experience
Being my first car I’ve ever bought by myself, I have to say the salesman Tim made it quick and easy! I would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Brain was extremely great to work with. Jared was also a very great person to work with. They both made the experience really easy loved doing business with them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast smooth and amazing
This was such a SMOOTH & AMAZING experience criss n. You are amazing along with Jared making this go so fast..thank you very much for staring this relationship..ism already look forward to the next new car!! I would recommend this dealership to the WORLD!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vroom vroom vroom
Great staff to work with. They answer any questions comments or concerns. I had Chris norcross as my salesman and he was tech savvy but I had John dreps the last time and I like him as sales person. I'm not very tech savvy. I'm a basic plugs wires and distributor kind of person. It's nice knowing that someone understands the whole computer end. I definitely dont.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
More seats!
On the early arrival of my twin daughters, I had gone to Krystals in hopes to find a 3rd row car. The sales team did everything in their power to make sure my family was taken care of and in a safe vehicle. I feel very confident that I made the right choice. Even after I had bought the car I noticed a crack in the windshield. I gave a call to Chris Connolly and he had the issue resolved right away. So grateful to have such an amazing business taking care of family in upstate new york
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our first Jeep
Brian was an excellent salesman! We enjoyed dealing with him and it was an overall great experience at Krystal! Lots of cars on the lot to look at and able to test drive vehicles
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Really great experience
I worked with John Dreps on purchasing my used Jeep. Not being from the area I was unsure what to expect. He was always very responsive and helpful in communicating via email and phone and I was pleased to meet a genuinely nice man. Jared in finance was a personable and fun to work with. Overall I had a great experience and would definitely recommend this dealership. I love my new Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Better than the rest
I am not one for negotiations which is a main reason I hate buying a new vehicle. I understand that car dealers are in business to make money, but I have quite a list of dealers in the area I will not return to because they aren’t up front and don’t listen to the needs of the buyer. All I want is for the sales person to be up front and honest, lay out the deal they are willing to offer and go from there. For the most part I got that at Krystal. I originally came in to look at a different vehicle, but when we came to the conclusion that it wasn’t for me, John listened to what I was looking for and was able to come up with a better option for me. There was no negotiation or haggling which I greatly appreciated.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great staff!!! Everyone is so nice!!!
When you walk theough the door you are feel like part of the Krystal Family. I am very happy with my new car and will be back to do more bsiness!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience purchasing my first vehicle from Krystal Dodge
Very freindly and helpful .. knowledgeable .. Brian handled the whole process very professionally .. we were able to complete the sale and take delivery in the same day .. I left the dealership with my new truck feeling extremely happy with the whole experience .. I will definitely reccomend Brian at Krystal Dodge to all my friends and family..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
