Skip to main content

Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

Want to share your experience with this dealership?

Write a review

Nicole was great to work with and was very helpful in

Nicole was great to work with and was very helpful in every way with the transition from my old truck to the new truck. She answered all my questions and was very knowledgeable and was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Nicole was able to assist you effectively with your transition from an old truck to a new one. We pride ourselves on our knowledgeable and helpful staff here at Krystal Chrysler Jeep Dodge Ram Fiat. Thanks for the positive review!

Everyone is very pleasant.

Everyone is very pleasant. Tim is very knowledgeable in the vehicles, responded to any calls or emails quickly. Dealership is clean and neat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a positive experience with Tim and found our dealership clean and neat. Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat, we appreciate your feedback!

They were very quick and noticed that my inspection

They were very quick and noticed that my inspection sticker would be expired by the end of the month. They said we could do it today so you don’t have to make another trip back which was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey Thomas, thank you for the 5-star rating! We're glad to know our team at Krystal Chrysler Jeep Dodge Ram Fiat was able to provide quick and proactive service. We always aim to make things as convenient as possible for our customers! Drive safely!

Bought our last seven cars from Krystal.

Bought our last seven cars from Krystal. Everyone there is very helpful. From Tim to jarred top notch. Next vehicle we need we will definitely go back. A no pressure dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

JP, it's fantastic to know you've had such positive experiences with Tim, Jared & the rest of the team here at Krystal Chrysler Jeep Dodge Ram Fiat. We're grateful for your loyalty and look forward to assisting you again in the future!

Adam The Service Manager and Jason and Jarrett and the

Adam The Service Manager and Jason and Jarrett and the other advisor who I forgot his name Are Great Jason is just about Best Service Advisor we had the the Pleasure to deal with He and the whole Service Department Is reason we drive from 13S on the Northway

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Adam, Jason, Jarrett & the rest of our service team at Krystal Chrysler Jeep Dodge Ram Fiat have provided you with such positive experiences. We appreciate your loyalty and look forward to seeing you at your next visit!

Everyone was very friendly.

Everyone was very friendly. The work done on my truck was done in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your truck! We appreciate your kind feedback and hope to serve you again in the future!

To me it seems like you have your stuff together.

To me it seems like you have your stuff together. Great Job. Keep up the excellent job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is great to hear! Thank you for coming to Krystal Chrysler Jeep Dodge Ram Fiat!

Jason in service was very helpful.

Jason in service was very helpful.. Provided a loaner car. The price for switching tires with snow tires was reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Arthur, we're glad to know that Jason was able to assist you and provide a loaner car at Krystal Chrysler Jeep Dodge Ram Fiat. We strive for reasonable pricing, so it's great to see we hit the mark with your tire switch! Thank you for choosing us! We'll see you next time. Safe travels!

i chose your dealership because i was not completely

i chose your dealership because i was not completely satified with the one that is near to me. all employees were very pleasent and a joy to speek with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you chose Krystal Chrysler Jeep Dodge Ram Fiat and found our team pleasant to work with. We appreciate your feedback, thank you!

We had an all around great experience at Krystal.

We had an all around great experience at Krystal. Specifically, Brandon, our salesman was wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joey! Thank you for the five-star review and kind words about Brandon from our sales team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!