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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Great dealership to work with especially Nicole who

Great dealership to work with especially Nicole who helped me get my dream truck. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this five-star review and kind words about Nicole and our sales team at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate it!

The service on my vehicle was completed in a timely

The service on my vehicle was completed in a timely manor. Employees were very nice and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi P Cavanagh! Thank you for taking the time to share your positive feedback! We're thrilled to hear that your vehicle service was completed promptly and that our team members were able to provide you with a nice and professional experience at Krystal Chrysler Jeep Dodge Ram Fiat. Your satisfaction is our top priority, and we appreciate your trust in our services.

Nicole was super informative well knowledgeable on the

Nicole was super informative well knowledgeable on the vehicles I was interested in. She kept me informed before during and, after my purchase decision and had everything ready when I arrived for my appointment to test drive. Overall it was pretty seamless process. The dealership staff were all friendly and helpful. Great experience! Highly recommend Kyrstal and Nicole

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Nicole and the team at Krystal Chrysler Jeep Dodge Ram Fiat provided you with a seamless car buying experience! Your recommendation means a lot. Enjoy your new ride, and thank you for choosing us!

Appointments on time, friendly and professional service

Appointments on time, friendly and professional service center. Clean waiting are and restroom. Thank you all

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We appreciate you trusting Krystal Chrysler Jeep Dodge Ram Fiat with your service needs and look forward to seeing you again next time!

Dealership waiting area always nice and clean, I was kept

Dealership waiting area always nice and clean, I was kept inform by Jerrod in the Service dept on what had to be done on my jeep and explained everything in detail, experience was professional and pleasant

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Carol, we're glad to know that Jerrod and our team at Krystal Chrysler Jeep Dodge Ram Fiat provided you with a pleasant experience. We appreciate your feedback about the cleanliness of our waiting area as well!

Always professional, friendly and work is great.

Always professional, friendly and work is great. I would recommend Krystal to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat this awesome review, thank you!

Very helpful, and very responsive!

Very helpful, and very responsive! It was a pleasure working with Nicole who got everything together for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're delighted to know that you found Nicole and our team at Krystal Chrysler Jeep Dodge Ram Fiat helpful and responsive. We'll see you next time! Safe travels!

Great to deal with.

Great to deal with. Highly recommend them. They made it vet easy. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave Krystal Chrysler Jeep Dodge Ram Fiat this awesome review, thank you!

Working with Nicole over the phone, she made it really

Working with Nicole over the phone, she made it really easy. Very helpful and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your seamless experience with Nicole at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time! Have a great ride!

Love this dealership, easy to work with, they try their

Love this dealership, easy to work with, they try their best to meet your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We look forward to seeing you again! - Krystal Chrysler Jeep Dodge Ram Fiat