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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Very happy with the service we received.

Very happy with the service we received. Vehicle taken right in and work completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that you had a positive experience with our service department at Krystal Chrysler Jeep Dodge Ram Fiat. We always aim for efficiency and quality work, so it's great to see that reflected in your visit!

One of the best experiences I've ever had buying a

One of the best experiences I've ever had buying a vehicle 10 out of 10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this five-star review and kind words about our sales team at Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

Great visit.

Great visit. Technician made helpful recommendation and the work was done quickly while the waiting area was clean and well stocked with snacks while I waited

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Steven, thank you for the positive review! We're glad to know that our team provided you with quick service and comfortable waiting areas. We appreciate your recommendation and see you again! Have a great ride!

Brandon was amazing!

Brandon was amazing! He made this experience smooth and easy for us - all done within two business days! His communication was very efficient, clear and timely. We had been scarred from a terrible past experience at another dealership and Brandon really took the time to make us feel taken care of. He even found us some rebates to take advantage of. He answered all our questions and checked in with us a few days after the purchase to ensure everything was working well. Jared from Finance was also great and made the paperwork effortless. Overall, it was a painless process! I can't recommend Brandon and this dealership enough.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Melico! We're delighted to know that Brandon and Jared made your experience at Krystal Chrysler Jeep Dodge Ram Fiat a smooth one! It's great to see how they took care of you, ensuring everything was clear and efficient. We appreciate the recommendation - enjoy your ride!

This was the best experience ever at a dealership.

This was the best experience ever at a dealership. Our salesman Chris was the best. We stopped in briefly during the Warrensburg big town yard sale. Our encounter with Chris was so inviting we went back a couple weeks later and purchased a jeep. He was friendly, professional and above all else genuine. We live 2 hours south but Krsytal Jeep dealership is worth the travel. Jared was also friendly and professional. He made the paper work quick and painless. Thank you Jared. 5 stars here all the way around.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that you had a great experience with Chris and Jared at Krystal Chrysler Jeep Dodge Ram Fiat. It's wonderful to see that their professionalism and friendliness made your visit worth the travel! Thanks for choosing us, we appreciate the 5-star review!

N/A no contact with the service department.

N/A no contact with the service department. My only contact was with the sales department.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We want to understand what caused this poor rating and address these concerns with you. Please reach out when you have the chance. Thank you. Steven Lofgren - Dealer Principal - 518-623-3405

CLEAN, SPACIOUS, INVITING, BUSY.

CLEAN, SPACIOUS, INVITING, BUSY. Nicole was sweet, engaging, receptive, contentious. She is also driven having back to back appts. I even met the owner who shook my hand welcome us and gave me his business card in case of issues. Having this be my 1st true car buying experience, I am delighted we chose Krystal. Go see Nicole she goes the extra mile to get you into the car best suited for you and your needs!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We appreciate you trusting Krystal Chrysler Jeep Dodge Ram Fiat with your first vehicle purchase and are thrilled to hear that Nicole & the team made the experience a memorable one for you. Enjoy your new ride and please don't hesitate to reach out if we can be of service again in the future!

Best dealer l see know good place for mi car try to send

Best dealer l see know good place for mi car try to send people here kristal

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We're truly grateful for your support! Take care and we'll see you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

Very pleased with the process and friendliness of

Very pleased with the process and friendliness of everyone involved. A fair price and presentation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

This makes our day! Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your vehicle's care! We'll see you next time!

Everyone is friendly- dealership is clean - Jared

Everyone is friendly- dealership is clean - Jared Goodemote went out of his way to help me. Have been doing business with this dealership for over 15 years .

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your loyal business for the past 15 years! Jared & the team appreciate your kind feedback and look forward to seeing you at your next visit!