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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Awesome!

Awesome! Very knowledgeable and friendly staff! Everything was completed quickly and i will definitely be back!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hey Molly, thank you for the positive review! We're delighted to know you had a great experience with our knowledgeable and friendly team at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your support and see you again! Safe travels!

Your dealership is the best.

Your dealership is the best. You talk making sure we got exactly what we needed. Honestly is your policy. Nothing negative here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're delighted to know you had a positive experience at Krystal Chrysler Jeep Dodge Ram Fiat! We always strive for honesty and customer satisfaction and see you again! Safe travels!

Krystal was very helpful, made the whole experience of

Krystal was very helpful, made the whole experience of buying a car very easy. Took care of everything.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're glad to know that your car-buying experience at Krystal Chrysler Jeep Dodge Ram Fiat was a smooth one. Safe travels in your vehicle!

Thank you very much for squeezing me to get my tire fixed

Thank you very much for squeezing me to get my tire fixed during my pet’s emergency!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your confidence in Krystal Chrysler Jeep Dodge Ram Fiat, and for your business. We are grateful to have you as a customer!

Another great service experience at Krystal.

Another great service experience at Krystal. Once again the service department has gone above and beyond my expectations. Had my wife’s 2020 Grand Cherokee in for an oil change and tire rotation. The waiting area was very clean and stocked with snacks as well as drinks. Keep up the good work

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're glad to know that you had another great service experience at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your loyalty and look forward to serving you again in the future! Safe travels in your 2020 Grand Cherokee!

Everyone was friendly and professional.

Everyone was friendly and professional. Nicole was quite knowledgable and explained things very well. The facility is very neat and clean

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Davrobe, we're glad to know you had a positive experience with Nicole and our team at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your feedback on the cleanliness of our facility as well!

Every time ive been to krystal ,wether for recall or a

Every time ive been to krystal ,wether for recall or a problem they have always been profesional and courteous. Great place to go.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We appreciate your positive feedback! Our team at Krystal Chrysler Jeep Dodge Ram Fiat always strives to provide professional and courteous service. We're glad you've had great service experiences with us. Thank you for choosing our dealership! Safe travels!

Nicole was great to deal with.

Nicole was great to deal with. She made me feel like she really wanted to go the extra mile for my business. Our phone conversations were to the point and pleasant. I highly recommend using her as your salesperson. I will go to her for my next vehicle! Great job Nicole!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Nicole went the extra mile for you at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your recommendation and look forward to assisting you again next time. Thanks for sharing this positive feedback!

Nicole was an exceptional sales person.

Nicole was an exceptional sales person. She answered my questions called me back when she said she was going to. We dealt with the Treyden that went back-and-forth for a while, and she continued to tell me that she wanted to do business with me which made me feel confident that we could continue to work out a deal without any frustrations or egos involved. I will definitely be doing business with Nicole again, and I found the dealership and the other employees to be very pleasant, clean and professional

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're glad to know that Nicole and Treyden provided you with a positive purchase experience at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your recommendation and see you again! Enjoy your new ride!

Purchased a 2022 Dodge Ram in Sept.

Purchased a 2022 Dodge Ram in Sept. 22. from Krystal. Vehicle has 11,000 miles on it and has been serviced at Krystal twice. Service was completed within a reasonable time frame and the staff was excellent.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're glad to know that you've had a positive experience with our service team at Krystal Chrysler Jeep Dodge Ram Fiat. We appreciate your feedback and look forward to assisting you in the future! Safe travels!