Reviews
Good service department.
Good service department. Very high prices for an oil change. $110 Will do on my own now.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We take customer feedback seriously and are disappointed to read this review. We appreciate you giving us a try and regret that the pricing was not as expected. We wish you the best in your automotive journey and encourage you to check our website for service deals in the future if you're interested. Don't hesitate to contact us if you have additional information to share or wish to discuss anything with us. Thank you, Andy Studler - Service Manager - 518-623-3405
I just don’t think they put enough effort into the
I just don’t think they put enough effort into the project. I am going to take my service for my vehicles somewhere else because of it.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out. I'm sorry to hear you've been left feeling this way and would like the opportunity to get a better understanding of the situation & hopefully make things right. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Andy Studler - Service Manager - 518-623-3405
Brandon was great!
Brandon was great! Easy to work with, organized, and had everything efficiently done. It was overall a really great experience. I was more than happy to give this dealership my business! Would definitely do it again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that Brandon provided you with an efficient and enjoyable experience here at Krystal Chrysler Jeep Dodge Ram Fiat. Thank you for your business - we look forward to serving you again in the future!
We've been doing business with them for years.
We've been doing business with them for years. We live almost 2hrs away. It is well worth the trip. Such great customer service. Every one always takes care of what we need or want.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your business! We appreciate you making the two-hour trip to come work with us and look forward to seeing you at your next visit. Take care!
I was in for my appointment on time and everyone was
I was in for my appointment on time and everyone was efficient, considerate and polite
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! It was a pleasure having you visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope to see you again next time. Take care!
No complaints.
No complaints. The service was.excellent. Customer service was great and the staff were friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your recent visit here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your kind feedback and hope we have the opportunity to serve you again in the future. Take care!
I don't dread doing business with this dealership.
I don't dread doing business with this dealership. Every one is always kind and helpful. It is also very clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Liz, we're glad to know that you've had positive experiences with our team at Krystal Chrysler Jeep Dodge Ram Fiat. We strive for cleanliness and friendly service! Thanks for your feedback.
Great service and appreciate the communication and
Great service and appreciate the communication and bringing my car to me when finished. Terrific experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richard, we're delighted to know you had a terrific experience with us at Krystal Chrysler Jeep Dodge Ram Fiat. We always aim for great service and communication! Thanks for your review.
We have been dealing with Krystal for years and have
We have been dealing with Krystal for years and have purchased several vehicles from them. Everyone who works there is consistently pleasant to deal with and answers all our questions. The waiting area is comfortable but the service is usually quick with no problems.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kruane, we're so glad to have you as a loyal customer at Krystal Chrysler Jeep Dodge Ram Fiat! It's great to know that our team consistently provides pleasant service and quick solutions. Thanks for your support over the years!
Friendly service members explains everything that your
Friendly service members explains everything that your car needs and then provides good service. Nice comfortable waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with the care of your vehicle! Our team appreciates your support and looks forward to seeing you next time!