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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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The customer service is excellent.

The customer service is excellent. The staff is friendly and knowledgeable. Sales staff work to get you a great deal

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that our team provided excellent customer service during your recent visit here at Krystal Chrysler Jeep Dodge Ram Fiat! Thank you for trusting us with your business and please don't hesitate to reach out if we can be of service again in the future!

Went to my appointment early for a recall hoping I would

Went to my appointment early for a recall hoping I would be done so I would be on time for another appointment. Andy made sure it was done right away and it was done in no time at all. Thank you.

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your experience! We're happy to hear Andy could make your visit an efficient one and we hope you won't hesitate to reach out if we can be of service again in the future! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

very nice place and very nice experience thanks you very

very nice place and very nice experience thanks you very much for every thinks good bye

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

It was our privilege to assist you, Larry! Thank you for the kind review and please don't hesitate to reach out if our Krystal Chrysler Jeep Dodge Ram Fiat team can be of service again in the future!

What a great experience Chris the salesman was kind ,

What a great experience Chris the salesman was kind , thoughtful and answered all of my questions and now I'm leasing a 2023 Grand Cherokee WOW thank you Chris Connelly and Krystal Jeep Dodge Ram Fiat for such a great experience as Arnold Swartznager once said I'll be back ! Oh Ya even thee owner of Krystal came out and thanked me ( who does that anymore ) I've also have had service work done at Krystal before which is why I decided to give them a shot at my business what a pleasure it is doing business with a company like Krystal . Thank you all for all that you do

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We appreciate you giving us the opportunity to assist you with your recent lease and are thrilled to hear that Chris provided you with kind & thoughtful service throughout the experience. Enjoy your new Grand Cherokee and we'll see you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

Consumer response

Your welcome ! keep up the good work :-))

Wonderful experience for purchasing my first Jeep.

Wonderful experience for purchasing my first Jeep. Quality sales and service department. Would highly recommend

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your automotive needs! We're so glad we had the opportunity to assist you with your first Jeep purchase and we hope you won't hesitate to reach out the next time we can be of service. Until then, take care and happy travels!

My experience with the service department is always

My experience with the service department is always positive. The staff are professional and polite.

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  • Overall experience 5.0
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Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your service needs! We appreciate your kind comments and look forward to seeing you at your next visit!

Love the place.

Love the place. Very clean. Great people. People were very helpful with every thing. Thanks

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your review! We appreciate your business and look forward to seeing you again! -Krystal Chrysler Jeep Dodge Ram Fiat

great customer service, prompt and very comfortable

great customer service, prompt and very comfortable waiting area. Got me in for an appt within two days of my call.

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  • Overall experience 5.0
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Dealer response

We're so glad to hear about your positive experience at Krystal Chrysler Jeep Dodge Ram Fiat, Richard! It makes us happy to know that you were pleased with our customer service and comfortable waiting area. Thank you for choosing us and we hope to be of service again soon.

Nicole was such a pleasure to work with!

Nicole was such a pleasure to work with! She made sure to get me in the Jeep that I wanted and made the process so easy! 1000/10 recommend!!

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  • Overall experience 5.0
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Dealer response

We're thrilled to hear that your experience with Nicole was an outstanding one! Thank you for choosing Krystal Chrysler Jeep Dodge Ram Fiat. We hope you enjoy your new Jeep and look forward to working with you again in the future. Take care!

Dealership was immaculate, salespeople were outstanding

Dealership was immaculate, salespeople were outstanding to work with and my salesperson Chris was awesome.

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  • Overall experience 5.0
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Dealer response

It's wonderful to hear that Chris was so helpful during your visit, Deb! We hope you come to see us again in the future when you need anything else! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat