Reviews
I was very pleased with the service from this dealership.
I was very pleased with the service from this dealership. My car was going to be in the shop for a few days, but Andy arranged for a loaner. The dealership wanted to please me, and that was all good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kathy, we're delighted to hear that Andy and the team made sure you were taken care of while your car was in our shop! We believe in going above and beyond for our customers and are happy to hear that you were pleased with your experience. Thank you for sharing your feedback! - Krystal Chrysler Jeep Dodge Ram Fiat
Great dealership!
Nicole is an outstanding salesperson, she made this
Nicole is an outstanding salesperson, she made this transaction the easiest vehicle sale I have ever had. First day, I was in checked over the Jeep and completed the deal in an hour. Came back the next day, the Jeep was already to go, just signed the paperwork, Nicole changed the plates and I was headed on down the road. I got a great deal and absolutely love this Jeep GD. Thanks Nicole and Krystal Jeep.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're so glad Nicole could make your purchase with us an efficient one and we're thrilled to hear you're loving your new Jeep. Take care and please don't hesitate to reach out if our Krystal Chrysler Jeep Dodge Ram Fiat team can be of service again in the future!
Prompt and professional service department that
Prompt and professional service department that accommodated my tire rotation and oil change in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent review, Dave! We appreciate you as a customer and look forward to having you as a customer for life! -Krystal Chrysler Jeep Dodge Ram Fiat
Krystal was amazing to deal with!
Krystal was amazing to deal with!! She was not pushy!! Which I am so thankful for! She let the car sell itself. She answered all my questions and was super patient. Totally worth my 3 hour drive. I love my new Jeep Wrangler!! Smooth transaction from start to finish! Thank you Nicole
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing! We're so happy that our team provided you with an excellent transaction! We appreciate your business and hope you enjoy your new Jeep Wrangler! -Krystal Chrysler Jeep Dodge Ram Fiat
Krystal is an amazing dealership!
Krystal is an amazing dealership! Very clean . Very polite and accommodating. Employees are great people. And by far had the biggest and best selection of vehicles. Definitely recommend everyone to stop by Krystal of warrensburg.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your review! We appreciate your recommendation! -Krystal Chrysler Jeep Dodge Ram Fiat
The experience of dealing with Krystal CJD exceeds
The experience of dealing with Krystal CJD exceeds expectations in every way. Thorough, knowledgeable, friendly, and customer-centered, the dealership is what others should be. Brandon is THE best sales associate and really works with his customers to find them the best vehicle for their needs. From start (shopping) to finish (financing and pick up) excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that your experience exceeded your expectations in every way. We are glad to hear that Brandon provided you with excellent care and helped you find the perfect vehicle for your needs. Thank you for choosing our dealership for your automotive needs! - Krystal Chrysler Jeep Dodge Ram Fiat
Professional, efficient, friendly, down to earth
Professional, efficient, friendly, down to earth dealership. Plenty of inventory and Nicole was great to deal with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We strive to provide professional and efficient service and appreciate you letting us know we succeeded, Moses. Your kind words mean a lot to us here at Krystal Chrysler Jeep Dodge Ram Fiat! We're glad you found our staff friendly and Nicole great to deal with. Thanks for choosing us as your automotive resource!
I had a wonderful experience Tim Malbie was very helpful.
I had a wonderful experience Tim Malbie was very helpful. I love my new jeep
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tim and the team are so glad you love your new Jeep, Susan! We hope you continue to enjoy your new ride and look forward to seeing you again! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat
It’s not often you walk into a car dealership and get
It’s not often you walk into a car dealership and get exactly what you want. Nicole went above and beyond to meet my expectations and make sure I was able to leave with my dream truck for an affordable price. You’re the best! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your dream truck, Samantha! We are thrilled to hear about your experience with Nicole and are so glad she met your expectations! We appreciate the opportunity to earn your business and hope you enjoy every second of your new ride! Thank you!
Our last service was terrible.
Our last service was terrible. The dash of our brand new truck has gouges, pieces missing from dash. Was told they would fill truck up and deliver to us, this did not happen! So once again we had to take time off work to travel the 45mins there to pick up. Not happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out. I'm disappointed to hear that your recent experience wasn't up to our usual standards and would like the opportunity to discuss these concerns with you in greater detail. When you have a moment, would you please contact me directly? I hope to hear from you soon. Thanks again, Andy Studler - Service Manager - 518-623-3405