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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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The Service Department personnel and Technicians are

The Service Department personnel and Technicians are quick to understand the problems with a vehicle and to correct them. Excellent Group!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind feedback! Our Krystal Chrysler Jeep Dodge Ram Fiat service team is honored to receive your support and looks forward to seeing you again next time!

The service department was quick to look at our car,

The service department was quick to look at our car, diagnose the problem and fix it. Jarod kept us informed throughout the process and was very patient and informative

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  • Overall experience 5.0
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Dealer response

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your vehicle, Annette! We hope you won't hesitate to reach out if Jarod & the team can be of service again in the future!

Nicole was very knowledgeable and made this experience

Nicole was very knowledgeable and made this experience great! That was the easiest transaction I’ve had at any dealership from start to finish.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience working with Nicole at Krystal Chrysler Jeep Dodge Ram Fiat! We look forward to seeing you next time!

Kind, Helpful, Fast, and the only Jeep dealership I will

Kind, Helpful, Fast, and the only Jeep dealership I will ever buy from or get my Jeep serviced at!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for the rave review! It means so much to have earned your business and trust! We look forward to assisting you again next time you need anything! - Krystal Chrysler Jeep Dodge Ram Fiat

My experience was good because I could drop off my car

My experience was good because I could drop off my car when I wanted and pick it up when I got the time.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We hope we have the opportunity to serve you again in the future. Take care! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

I was given an appointment right away.

I was given an appointment right away. Friendly and knowledgeable staff. They had my car done quickly. The new building is state of the art.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We appreciate you trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your service needs and look forward to seeing you again next time. Take care!

The service department goes above and beyond to provide

The service department goes above and beyond to provide the best service in an expedient manner.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your service needs! We appreciate the kind feedback and look forward to your next visit!

Always love the crew at Krystal, and the new building is

Always love the crew at Krystal, and the new building is so comfortable! Cookies and coffee :)..... Great service, highly reccommend!

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  • Overall experience 5.0
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Dealer response

Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer! We appreciate your continued support and look forward to your next visit!

I have always been very happy with the staff at Krystal.

I have always been very happy with the staff at Krystal. They all do what they say they are going to do.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are proud of our team for making this a five-star experience for you! Thank you for rating Krystal Chrysler Jeep Dodge Ram Fiat!

Consumer response

I would suggest that a least 1 salesperson introduce there self to every customer in the waiting area. Johnmy salessperson has been gone for several years and although I know Sam, I have never met another salesperson. If I ran my business the way you are running yours I wouldn't last two years. John J. Kelly

I come here from Albany for the dealership and the

I come here from Albany for the dealership and the service. My Wrangler is always taken into service on time and is always returned as clean as it went in. Service advisors are very easy to deal with and work hard to get the vehicles in and out in the least amount of time. Can't ask for more than that.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making the trip from Albany to come work with our team here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate you trusting us with the care of your Wrangler and look forward to seeing you at your next visit!