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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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This dealership is attentive to my car service, and I

This dealership is attentive to my car service, and I trust them with the "health" of my car! Andy, Jason, and ALL the service people want to help get my car in good running condition always. The building is beautiful, so well lit, and so clean! Sharon, the receptionist, is friendly and always willing to redirect you to the proper source.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Kathy, thank you so much for your confidence in the Krystal Chrysler Jeep Dodge Ram Fiat team! It's truly our privilege to help take care of your vehicle and we'll be sure to share these kind comments with Andy, Jason, Sharon & the rest of the crew. Thanks again for your continued support - we look forward to seeing you at your next visit!

perfect perfect perfect perfect perfect perfect perfect

perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect

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  • Overall experience 5.0
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Dealer response

Thank you for rating us five stars! - Krystal Chrysler Jeep Dodge Ram Fiat

Nicole Pafundi was excellent to deal with super satisfied

Nicole Pafundi was excellent to deal with super satisfied with my experience they even gave me a new set of tires with out even asking worth the trip to see them

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for reviewing your recent visit with Nicole & the team here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate the kind feedback and hope we have the opportunity to work with you again in the future. Take care!

Beautiful new facility.

Beautiful new facility. Staff was very friendly and knowledgeable. Work was done in timely manor as promised.

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  • Overall experience 5.0
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Dealer response

Thank you for the kind comments! We appreciate you visiting our new facility and hope to see you again in the future. Take care! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

Very nice new facility.

Very nice new facility. Good price and all work completed in a timely fashion. Would recommend.

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  • Overall experience 5.0
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Dealer response

We are grateful to have you as a Krystal Chrysler Jeep Dodge Ram Fiat customer! Thank you for leaving us with such a great review!

Their service department is great and their new facility

Their service department is great and their new facility is very nice. We have done business with Krystal for a long time and we will keep going back.

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  • Overall experience 5.0
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Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your loyal business! We're truly grateful for all of your support over the years and look forward to serving you for many more. See you next time!

Clean, new and very friendly.

Clean, new and very friendly. I will be happy to purchase my next vehicle there again. This is my second vehicle purchased from this dealership.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your loyal business! We're grateful for your support, as well as your kind feedback, and look forward to seeing you again next time!

Brandon helped me trade in my old vehicle for a new one.

Brandon helped me trade in my old vehicle for a new one. He was not pushy, very easy to communicate with and was knowledgeable about both the vehicles as well as the ins and outs of the buying process. 10/10 would use again in the future!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Tristian! We're so glad you enjoyed working with Brandon and look forward to seeing you again next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

It appears that the warrantee work went as planned.

It appears that the warrantee work went as planned. Staff apprised me of an issue BEFORE they went ahead with the repair. Overall good experience.

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  • Overall experience 5.0
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Dealer response

Thank you for reviewing your recent visit with the Krystal Chrysler Jeep Dodge Ram Fiat team! We appreciate the kind feedback and hope we can be of service to you again in the future!

Service is excellent, always on time, always willing to

Service is excellent, always on time, always willing to meet my needs for appointment scheduling.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

The entire Krystal Chrysler Jeep Dodge Ram Fiat team appreciates your kind review! We look forward to seeing you again! Thank you!