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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Excellent customer service.

Excellent customer service. Everyone was professional and friendly. The work was done quickly and efficiently. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Judy, thank you for your review! We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

Nice people and sale discount from sales manager.

Nice people and sale discount from sales manager. Out of town sales and buyers are welcome. Have a plan to get the vehicle picked up. Overall it's all good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this feedback! We appreciate your business and hope we can be of service to you again in the future! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

5 stars!

5 stars!! Elizabeth Tapia was an exceptional sales professional to work with. Knowledgeable, neat, friendly, and all around a genuine good person. Very glad we purchased our truck through her- and we will certainly be repeat customers both at Krystal and with Elizabeth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Nellie, thank you for taking the time to share your experience working with Elizabeth at Krystal Chrysler Jeep Dodge Ram Fiat! She is a huge asset to our dealership, and look forward to passing along your kind words!

There’s a real hometown feeling when you get up passed

There’s a real hometown feeling when you get up passed exit 21 on the northway….. Sales and service were impeccable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is what we love to hear! Thank you for visiting our team at Krystal Chrysler Jeep Dodge Ram Fiat!

They are professional.

They are professional. The maintenance department knows how to do their job. I love the Krystal Crew. The sales rep who helped get me into my truck, almost a year ago even recognized me and came to chat with me about how I was doing and asked how my Ram 1500 was treating me. Thanks for your help again krystal crew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Andy, thank you for sharing your review! We're so happy that you trust the team at Krystal Chrysler Jeep Dodge Ram Fiat for all of your automotive needs! We love having you as a customer and look forward to seeing you next time!

Nice people working there always helpful and they care

Nice people working there always helpful and they care about their customers they are always polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer, Diane! We appreciate your wonderful feedback about our team and look forward to your next visit!

Service is always good disappointed that they do not

Service is always good disappointed that they do not honor the coupons four oil changes that advertise the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We will address your feedback with the rest of our team.

Professional, efficient, helpful, and trustworthy.

Professional, efficient, helpful, and trustworthy. Very considerate of my time and needs. Willing to do whatever it takes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy the Krystal Chrysler Jeep Dodge Ram Fiat team has provided such great care to you! We hope you come to see us next time! Thank you!

I drive 30 miles RT because I TRUST Your dealership , and

I drive 30 miles RT because I TRUST Your dealership , and the Shop does everything right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your business! We appreciate you making the 30-mile drive to come work with our team here at Krystal Chrysler Jeep Dodge Ram Fiat and look forward to seeing you at your next visit!

Brandon and everyone at this dealership were awesome from

Brandon and everyone at this dealership were awesome from start to finish! Highly recommend krystal for auto needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - The Krystal Chrysler Jeep Dodge Ram Fiat Team