Reviews
Got us in and out quickly on our way to vacation on short
Got us in and out quickly on our way to vacation on short notice. Tim always is aware of what our status is when in for service or for purchasing a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad Tim & the team were able to assist you in such a timely manner! Thanks for trusting Krystal Chrysler Jeep Dodge Ram Fiat with the care of your vehicle. We look forward to your next visit!
Their service is always top notch.
Their service is always top notch. I wouldn’t go anywhere else. They get you in and out.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so honored to hear this! Thank you for coming to Krystal Chrysler Jeep Dodge Ram Fiat!
Andy, Jason, Bob, and the 2 or 3 mechanics that care for
Andy, Jason, Bob, and the 2 or 3 mechanics that care for this old guy are efficient, timely, and friendly. Sharon is always a smiling face and very polite as the first person you see when you walk through the door.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team appreciates your confidence in us! We're happy you enjoy the experience at Krystal Chrysler Jeep Dodge Ram Fiat! Thank you!
I am trying to get a hold of sales manager Dan Hunter.
I am trying to get a hold of sales manager Dan Hunter. He contacted me, but has not responded to me trying to get a hold of him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello - we're sorry to hear you've had trouble contacting our team. Because of the limited information in this review, we are unfortunately unable to locate your contact details. Could you please try to contact Dan again at 518-623-3405? If he's busy, please leave a voicemail as he checks them regularly. Thank you!
Awesome !
Awesome !! Great and fast service . Everything done as promised and when promised . Very courteous . A++
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback about your recent visit here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business and hope we have the opportunity to serve you again in the future!
Andy and Jason are on top of the service of my Jeep
Andy and Jason are on top of the service of my Jeep Renegade, and I feel confident in their advice and decisions they make re the vehicle. The dealership all around is friendly, courteous, and helpful. Sharon is always welcoming! In all, the welcoming and service goes above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with the care of your Renegade! We appreciate your wonderful feedback about our team and look forward to seeing you at your next visit!
Friendly, helpful, eager,,intuitive ,doing things with a
Friendly, helpful, eager,,intuitive ,doing things with a smile, and offer free snacks and drinks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We appreciate you coming to visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and look forward to seeing you again in the future!
While I have a longstanding relationship with sales,
While I have a longstanding relationship with sales, service is hit and miss. To be fair they have come through in a pinch but often I have to argue, prove or bring vehicles back to be properly repaired. Latest example: a warranty part was installed on the wrong truck in my fleet. They want me to bring both trucks back, get the old part installed, pull the new one off and put on the proper truck with zero compensation for the loss of time-no loaner vehicles either. I’m not happy with the service experience overall.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We understand your frustration and appreciate your patience during these unpredictable times. We hope you reach out to discuss this so we can provide a five-star experience next time. Thank you for your feedback, Frank Toti - General Manager - 518-623-3405
Quick and easy vehicle inspection.
Quick and easy vehicle inspection. In and out. Friendly service, comfortable seating, no up sells. Quality visit
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so proud to hear that our team at Krystal Chrysler Jeep Dodge Ram Fiat can take great care of you! Thank you so much for your kind words.
Was t as difficult as I thought it would be .
Was t as difficult as I thought it would be . Salesman even met me at the gym to sign lapers
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! We hope we have the opportunity to work with you again in the future! - The Krystal Chrysler Jeep Dodge Ram Fiat Team