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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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What a seamless experience.

What a seamless experience. Elisabeth was super professional and a pleasure to work with. I have never in my life had an easier experience purchasing a vehicle. I highly recommend. Love my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for the kind review, Mark! We're so glad you enjoyed working with Elisabeth and we'll be sure to share this wonderful feedback with her. Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat. We hope to see you again next time!

Work done correctly, on time and some of the most

Work done correctly, on time and some of the most pleasant people to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It was a pleasure having you visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope we have the opportunity to serve you again in the future. Take care!

I brought my van in to have snow tires taken off.

I brought my van in to have snow tires taken off. Unfortunately i brought in the wrong tires. And the service manager said he would fit me in if i could get back by 10 30 saturday am And he did

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so happy our team could help you get this taken care of fast! Thank you for rating Krystal Chrysler Jeep Dodge Ram Fiat five stars!

They were very friendly and efficient in their service.

They were very friendly and efficient in their service. I would definitely take my Renegade there again for future service..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Cathy, thank you so much! Krystal Chrysler Jeep Dodge Ram Fiat is proud that we can take great care of your Renegade for you!

Great service and a great friendly crew.

Great service and a great friendly crew. Very accomaditing and willing to work with you to make things right. I've been to many dealerships,but would,and I do drive several hundred miles to come here. I have two diesel vehicles. They know how to work on them! .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your loyal business! We appreciate you making the long drive to come work with our team and we'll be sure to let everyone know how much you appreciate their wonderful service. Thanks again and we'll see you at your next visit!

I just purchased my fourth vehicle from this dealership.

I just purchased my fourth vehicle from this dealership. The sales department is great and the service department is exceptional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the support, Kelly! We appreciate your loyal business and look forward to your next visit. Until then, take care and enjoy your new vehicle! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

The dealership is helpful and honest from the sales to

The dealership is helpful and honest from the sales to service….Would def recommend to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind comments about our team! We're grateful for your support and look forward to your next visit with us here at Krystal Chrysler Jeep Dodge Ram Fiat!

Difficulty getting parts.

Difficulty getting parts. Had use of loaner for 3 weeks. Service top notch as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We appreciate you trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your service needs and look forward to seeing you next time!

Always great service from the dealership.

Always great service from the dealership. Called that I was having trouble with a part on my Jeep and they got me right in and took care of the issue in no time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so glad we were able to assist you! Thanks for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your business. We look forward to serving you again next time!

Best Jeep dealership.

Best Jeep dealership. Will never go anywhere else! Eric is amazing and always finds me exactly what I want! Jared made the signing of all the paperwork fast and answered all questions and we had a few laughs too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your loyal business! We're happy to hear Eric & Jared continue to take wonderful care of you and we'll be sure to share your positive feedback with them. Enjoy your new ride and we'll see you next time!