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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Always a pleasure to work with.

Always a pleasure to work with. Scheduling is easy. I'm always confident in the outcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is great feedback for the Krystal Chrysler Jeep Dodge Ram Fiat team! Thank you for being a customer!

Chris Connelly was great!

Chris Connelly was great! Truck was delivered as promised. Financing was seamless. Would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We appreciate you trusting Chris & the Krystal Chrysler Jeep Dodge Ram Fiat team with your purchase and hope you enjoy your new truck. Take care and please don't hesitate to reach out if we can be of service again in the future!

Always find staff to be friendly, comfortable and clean

Always find staff to be friendly, comfortable and clean waiting area. Vehicle completed promptly. Get appts when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience working with our team at Krystal Chrysler Jeep Dodge Ram Fiat! See you next time!

Great dealership, went in knowing exactly what i wanted,

Great dealership, went in knowing exactly what i wanted, let salesman know he set me up with exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, thank you for sharing your review! We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

Fast courteous service.

Fast courteous service. The group is always a pleasure to deal with. Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so proud to hear that you had such a great time working with our team at Krystal Chrysler Jeep Dodge Ram Fiat! Thank you so much!

This dealership is alway willing to go the extra mile to

This dealership is alway willing to go the extra mile to help their customers out. Have been going to them since 2009 & have purchased 3 vehicles from them with the 4 on its way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're truly grateful for all of your support over the years and look forward to seeing you at your next visit. Until then, take care and thanks again, from all of us here at Krystal Chrysler Jeep Dodge Ram Fiat!

Elizabeth was great!

Elizabeth was great! Down to earth, not pushy and answered all my questions. She made me feel comfortable with my purchase and I’m so happy with new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep! Elizabeth and the team are glad you had a positive purchasing experience! Thank you for choosing Krystal Chrysler Jeep Dodge Ram Fiat!

Performed all my service work in a effective,

Performed all my service work in a effective, Professional and timely manner on the date my truck was scheduled

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your 5-stars! We're honored to receive your feedback! -Krystal Chrysler Jeep Dodge Ram Fiat

I visited 2 other Ram dealerships prior to Krystal (both

I visited 2 other Ram dealerships prior to Krystal (both within 5 minutes of my house) and got the typical car salesman who thinks we're all idiots when we are buying cars. A friend told me to go to Krystal where I met Chris and the Krystal Team and they really listened, gave a great deal, and most of all respected me and my family. I could have gone back and forth between the dealerships and gotten myself a better deal probably, but Krystal went above and beyond in showing respect and they won a loyal customer. Chris and Jared were 2 amazing men to work with and they treated my family great? DON'T MESS AROUND and waste your precious time, GO TO KRYSTAL!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so proud to hear that Krystal could take great care of you at Krystal Chrysler Jeep Dodge Ram Fiat! Thank you so much for your kind words! Chris and Jared also appreciate your kind words!

good and thorough customer experience 6 7 8 9 0 1 2 3 4 5

good and thorough customer experience 6 7 8 9 0 1 2 3 4 5 6 7 8

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much! Krystal Chrysler Jeep Dodge Ram Fiat appreciates you.