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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Tina did an excellent job from start to finish.

Tina did an excellent job from start to finish. Made it very easy & enjoyable. Will definitely refer people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad Tina provided such excellent support! Thank you for rating us five stars! - Krystal Chrysler Jeep Dodge Ram Fiat

I had an appointment for 8am for ‘check engine’ light &

I had an appointment for 8am for ‘check engine’ light & wiper arm recall. I was there 2.5 hrs w/o one update except for when I asked when it would be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're disappointed to hear you were unsatisfied with your experience. We'd like to help earn back your confidence in us. Please reach out to me if you are interested in discussing the situation. Thank you, Frank Toti - General Manager - 518-623-3405

Service was excellent.

Service was excellent.They had time at Service appointment to do my oil change and inspection saving me making another appointment. Fast friendly service. I felt that I was treated as a special customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so thrilled to receive your positive feedback! Thank you for visiting us here at Krystal Chrysler Jeep Dodge Ram Fiat. We hope we have the opportunity to serve you again in the future!

Chris Connelly was great.

Chris Connelly was great. We got lucky, the truck we wanted was in route to the dealership when we were shopping. Test drove it, loved it. Purchase and pickup was. a breeze

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We hope you enjoy your new truck and look forward to seeing you again next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

The dealership was quick to respond and help me with what

The dealership was quick to respond and help me with what I wanted. Very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jason, we are so happy to hear that you had such a great time working with our team at Krystal Chrysler Jeep Dodge Ram Fiat! Thank you!

Great service And everything was explained in detail .

Great service And everything was explained in detail . Never any problems Andy and his guys are great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support of the Krystal Chrysler Jeep Dodge Ram Fiat team! We appreciate your kind review and look forward to your next visit!

Everyone treated me professionally.

Everyone treated me professionally. Made for a comfortable experience. Everyone was knowledgeable and friendly, Very courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-stars! See you next time, Kristina! -Krystal Chrysler Jeep Dodge Ram Fiat

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Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating of Krystal Chrysler Jeep Dodge Ram Fiat. Please don't hesitate to reach out if there's anything else we can do for you!

A great experience in leasing my first vehicle.

A great experience in leasing my first vehicle. I would recommend Krystal dodge to anyone looking for a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so proud that you had a great first experience with us! Thanks for choosing Krystal Chrysler Jeep Dodge Ram Fiat!

clean, everyone friendly and helpful, comfortable waiting

clean, everyone friendly and helpful, comfortable waiting area. Vehicle done when was told it would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for rating us five stars! We look forward to assisting you again! - Krystal Chrysler Jeep Dodge Ram Fiat