Skip to main content

Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

Want to share your experience with this dealership?

Write a review

Very friendly and knowledgeable Very friendly and

Very friendly and knowledgeable Very friendly and knowledgeable Very friendly and knowledgeable Very friendly and knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-stars! See you next time! -Krystal Chrysler Jeep Dodge Ram Fiat

Tim came in on his day off to show me the Jeep I was

Tim came in on his day off to show me the Jeep I was interested in. Even though he was on his day off I did not feel hurried and he took his time listening to my concerns. We came to an agreement but I wasn’t sure when I wanted to pick up the Jeep. The next day things fell in place. I would be able to pick up the Jeep that day. I called Tim at around 9:00 and was told I could pick up the car. I was early and he saw me right away. There have been times when I’ve walked away from a new car purchase and felt that I hadn’t been fairly dealt with. I am extremely satisfied with the whole experience from the Krystal dealership and would highly recommend Tim.Maltbe and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review, Deb! We're happy to hear that Tim provided you with such fantastic service and we'll be sure to pass along these kind comments to him. Thanks for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your purchase. We hope you enjoy your new Jeep and look forward to serving you again in the future!

We have been with this dealership for years and the

We have been with this dealership for years and the people who work there are all very nice and the service is wonderful. They help with what ever problem we are having with our vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer! We're truly honored to receive your support and look forward to seeing you at your next visit. Take care!

Very pleased with my experience purchasing an extended

Very pleased with my experience purchasing an extended warranty. I had originally purchased this van here. Their service department is great also. No complaints whatsoever. Jared was great. Also had repairs done. Jason explained the work that needed to be done very clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy the Krystal Chrysler Jeep Dodge Ram Fiat team could make the experience great for you, Pat! Thank you for coming to see us!

Very good service and sales.

Very good service and sales. They give you a straight answer to questions regarding service. Honesty is important.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback about our team here at Krystal Chrysler Jeep Dodge Ram Fiat! We look forward to your next visit!

The dealership is good.

The dealership is good. Had to wait for months for a part. We thought that was a little excessive. Other than that the dealership is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your patience as our team continues to navigate the backorder and delay of parts from the factory. We look forward to working with you again. -Krystal Chrysler Jeep Dodge Ram Fiat

Proximity to residence .

Proximity to residence ... welcoming and friendly staff .. top service with appropriate explanations and recommendations... comfortable waiting area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad you enjoy visiting Krystal Chrysler Jeep Dodge Ram Fiat! We'll see you next time!

Tim was very helpful in helping us convert our lease to a

Tim was very helpful in helping us convert our lease to a purchase. Very little work required on our part!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear this! Thank you for trusting Tim & the Krystal Chrysler Jeep Dodge Ram Fiat team with your business. We hope we have the opportunity to work with you again in the future!

I cannot say enough good things about Krystal!

I cannot say enough good things about Krystal! From the Sales Dept (Eric) to the service dept (Andy) I feel like family ! I am so looking forward to getting my new Jeep this year from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind comments about our team! We're honored to have you as a Krystal Chrysler Jeep Dodge Ram Fiat customer and look forward to helping you with your future Jeep purchase. Take care and thanks again!

Got me in and out when promised, very polite staff.

Got me in and out when promised, very polite staff. Always make sure I am happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is what we like to hear! See you next time at Krystal Chrysler Jeep Dodge Ram Fiat!