Reviews
Write a reviewAwesome service
Awesome service!!!!! Good quality trucks awesome people and they treated me like family! Mike the owner was so amazing and really recommend to ask for Mike he will give you the best discount.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My truck buying experience with Auto Concepts.
Bought a 1 owner 2012 Ford 350 diesel truck from them. Auto Concepts had a great selection of trucks to choose from. Traveled from Michigan and the ride home was trouble free. Would buy another truck from them. Great people at Auto Concepts. Many Thanks!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best truck buying experience ever
We made it appointment to bring our old car in and to look at a new truck. We looked at 2 Ford diesel trucks and test drove with the salesman. We crunched the numbers and the dealership was very happy to work with us in the trade in of our old car. We told them we needed to go home and think about it but did stress we we're buying a truck very soon. No pressure at all. We came back the next day and purchased a truck. I would really recommend Auto Concepts if your looking for a truck. From the moment we walked in the door to our final walk out of this dealer, we experienced nothing but true customer satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Biggest mistake of my life
Dont be fooled by their paid friends and family reviews on google, search this places name on diesel truck forums and Facebook pages for the real stories I was burned on a truck that broke down on the way home from the dealership and was told sorry about your luck as is means as is They dont service the vehicles they buy, just murder them in armorall and park them on the lot I wouldn't recommend this place to my worst enemy
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
First time truck buyer
This was my first truck purchase and it was very easy from start to finish. Everybody at this dealership was great to deal with and made me feel comfortable throughout my experience at the dealership. As you can imagine, buying a truck for the first time is a very big decision and Auto Concepts made me feel completely at ease. I highly recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One in a million used truck dealer
This was quite possibly the best experience I have had buying a truck from a used truck dealer. The sales staff was quick, courteous and honest. After sending in my finance info I was able to get in and out with a new truck in about an hour...including the test drive! Great people, great deal and great service! Thanks Auto Concepts!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Diesel Truck Buying Experience.
Buying process was super easy and the staff is really laid back. Just an overall great truck purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Used Truck Dealer
This is a different kind of truck shopping experience.....You won't believe it until you try it, but it's straightforward with no bull (just how I like to do business). You won't get the fake smile and upsell here as I have from past dealers. I found Auto Concepts to be incredibly honest and knowledgeable about there trucks, so we have gotten two diesel trucks from this dealership in a year for myself and my son. I will go back again when I need to buy another truck in the future, but have already referred a few friends. If I had to offer advice before going to Auto Concepts to shop for a truck, be prepared to be in the market to buy a truck and shoot them straight....Two thumbs up! 100% Recommended
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy with truck!!!!
Auto Concepts of Joliet works hard to make sure the customer leaves there with a smile and 100% satisfied. Thanks, I love my new diesel truck!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rude and Mean
Showed up there waited outside in the cold for 30min no one came went inside and got told i dont have time for you either pay cash or leave. Didnt even day hi.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase