Beaverton Kia

Rude sales manager. "No! We can't do that." response to email offer and no counter offer either. Guess they sell way too many cars and don't care about losing one or two. Here is info. straight off their website..."You'll always get our lowest price upfront. The same fair deal for everyone. No haggling, no back and forth. Just easy." This was far from easy and I would never go back to them again.

I had an extremely frustrating and disappointing experience with the service department at Beaverton Kia. I originally brought my Kia in because oil was leaking on the garage floor. The vehicle was under extended warranty for a known oil pressure switch problem. They replaced it and completed two other recalls, anti-theft device and tow hitch (neither which I asked for or needed). However, corporate pays them for it so they got paid for it. When I picked up the vehicle and brought home, still leaking oil after 2 weeks. We brought it back in and the 2nd diagnostic report said to check the oil pressure switch! They told us it was a very expensive fix if not a manufacturing parts defect or their technician's work done incorrectly. They would cover it if it was a defect. However, if it wasn't, then the tear down to diagnose would cost us $3000.00 and that is if we choose NOT to repair it! I wasn't sure how to proceed so I asked for the service person to call me back for more info if I so I could decide how to proceed. The service foreman, Aaron Strauser, called me and was absolutely rude and dismissive instead of maintaining a professional mannerism. He was clearly trying to talk down to me and speaking to me in a very condescending manner. I asked him multiple times how much to repair the oil leak if it did require additional work not covered by the warranty. He said he was going to quote me 6 hours of service for an engine take down and rebuild. I thought that didn't seem right for an oil leak! I felt that he was hoping I would just say forget it and that point. So I requested it in the form of an email so I could make my decision with numbers on paper. The entire call was horrible and I would never recommend any one take their vehicle for repairs due to unprofessional manner he was speaking. After I questioned him why he was speaking to me so rudely, he did not change his demeanor or apologize. The experience left me feeling dismissed, disrespected and completely unsupported. They got the money for the recalls from Kia Corporate and my vehicle is still leaking the oil for which I originally took it there for.

I did a lot of internet research looking for a specific Kia EV...and for a specific deal. I felt lucky to have found Beaverton Kia, and in particular, to have had the pleasure of working with Derek Cunningham. Derek was not only knowledgeable about the Kia products, but he listened carefully to my needs, and the resulting deal was a win-win situation. Highly recommended by this new EV6 GT-Line owner/driver...

Beaverton KIA is a great dealership all the way around. My sales associate was Derek Cunningham, and Derek is the best of the best! He provided excellent service all the way through the buying process. Don't forget to ask for Derek when you visit!

Derek Cunningham was amazing to to work with! Great streamlined sales experience. If you're in the market for a vehicle I would recommend giving Derek a call.

Derek Cunningham was our sales associated, and was amazing from start to finish. Good follow-through, helpful with all questions, and he made the process seamless all the way through. Highly recommend!

Derek Cunningham was great! We told him what we were looking for and he delivered. We wanted a Telluride and he found exactly what we wanted. He was easy to deal with and walked us through the process with ease. We would definately by another care from Derek and recommend him to our friends and family!

It was a pleasure buying from Beaverton Kia and Derek did a stellar job in helping us get through the process and making sure we were satisfied. I will definitely recommend him.

First tip, when you go through the doors, ask for “Wick”. Picture a salesman who is both personable and honest, and actually partners with you in the process. Sounds too good to be true, right? To give a bit of background, I am very wary of salespeople. From having bad experiences at dealerships before, and even sitting in on timeshare presentations to get free goods in Vegas, it is easy to spot tactics and feel sickly when noticing that they’re being used on you. And so I was ready to put up a negotiation and fight. But, there was none of that with Wick, and so I didn’t have to be on guard. When stepping through the doors and meeting him to putting the final signature on paper, he seemed genuinely interested in getting to know me and wasn’t pushy. He wanted us to make the right decision and didn’t want us to make a decision that day if we weren’t ready. I think it’s because he’s a family man and understands a wider point of view of the many factors to consider when making a big decision like this. Although it’s a one-price dealership (no negotiating the price), they do provide dealer discounts on some models when you look online. And if you bring in a trade in, they will give you a competing price to major places like CarMax. Wick was very open and honest about these things and was even able to negotiate with his manager to beat the price of CarMax. Also the streamlined process of the dealership meant we worked with Wick through the options and financing. He walked us through all the “extras” and really informed us of what things were included in the buy up options. Without even having to tell him I was a visual learner, he drew diagrams on paper to show and explain. And when we politely declined these things, he didn’t try to push, although one of his coworkers did. We were in and out of the door with keys in hand much faster than anywhere else, and we didn’t have to be on guard or put up a fight. We actually left happy and excited to show our toddler the new “BIG BIG BUS” he’d be riding in style in. If you’re reading this, thank you Wick!

This Kia dealership is by far the best I have ever been too. Everyone is eager to help, polite, and a joy to be around. The selection is always amazing. I only have to tell them what I want in a car and they have the perfect one for me. You are never pressured into buying something you don’t want. I have gotten several cars from Beaverton Kia, and I keep going back for more. I am always given the best service, no mater what I need. A new car, general maintenance, or just a few questions about my car, Beaverton Kia goes above and beyond.