Lou Fusz Chevrolet

The good news is that I will be a return customer. I asked Jim if he could replace my valve stem caps but he said he didn't have any and added they only come in the "kit."(my valve stem caps are green, which in Michigan signifies that my tires are filled with nitrogen. My previous visit, I paid to have the air purged from my tires and refilled with nitrogen at Lou Fusz. In my opinion, they should have been changed to the silver caps at that time.) My alignment was checked and I would have had it corrected, but nobody brought it to my attention. I found out about it when I went through my 27 point inspection once I got home. Lastly, the status of my tire tread went from yellow, my previous visit, to green this time, and I didn't change my tires. I rely on the experts at Lou Fusz Chevy to provide me with data I can use to make informed maintenance decisions about my beloved 2011 Silverado pickup truck.

Dr Bill Dickman always treats us good. He is a keeper for the dealership. We value his knowledge and suggestions on maintaining our vehicle. Dr Bill makes the trip to the dealership almost a pleasure. Also like give a shout-out Dave Mayer salesperson extraordinaire...

I was immediately contacted by two employees of Lou Fusz and sent examples of the particular car model I was interested in purchasing. Their immediate service was appreciated. I will contact one of the sales reps that emailed me. I highly recommend shopping for a used car at Lou Fusz.

It wAs great. Too much longer than expected but staff was very kind . Only complaint is that it is extremely difficult to reach people in the body shop. Always had to leAve meSsage. But everyone was soooooo kind and professional .

I am so happy that you were willing to work with me, and what I was able to do. I am so pleased with the Sonic, and so relieved that the Impala was worthy of the trade. I really appreciated the fact that you called me on the phone to let me know that you wanted my business!

the advisor & service manager were very knowledgeable & very helpful. also very understanding. the repairs were made in a very timely manor.

I go to Lou Fusz Express for all of my oil changes and maintenance because of the exemplary customer service and quality service I receive. I have referred several family members, coworkers, neighbors and friends there as well.

We came in to test drive a Chevy Cruze. The receptionist greeted us promptly and set us up with Joey. We let Joey know what car we were interested in test driving. He located the vehicle and sent us on our test drive. When we came back from the test drive Joey promptly met us and asked how it went. While we were waiting for some paperwork to be completed the receptionist came over and gave our 4 yr old paper and crayons to paper. The entire purchase process was smooth. Kevin was the finance guy. He did a good job getting us a great rate. On the car we purchased there was an issue with the reveal molding on the left rear door. Joey put in a work order for it and we were able to bring it in the the next day to have part of it fixed. It is still not quite right but we have been told we can bring it in again.

The service was prompt and service staff was very friendly. The gentleman that checked in my vehicle made me aware of the problems with my vehicle and gave me the options and was very knowledgeable

As I mentioned a little earlier on another Lou Fusz Chevrolet survey....Well first of all our Sales Rep "Mark Williamson"was a Total Outstanding Guy who felt more to me as a Super Family Member than a Auto Sales Rep!..I shall always be a customer with Lou Fusz Chevrolet .."For Life"....it may take just a while but I do believe when the New Z06 Stingray arrives on your showroom ...I just may have to have a look at that Bad Boy! I already have one Z06 why not another! Sincerely, Butch Wyrick PS..Oh, I Love that little Cruze ""BEYOND WORDS""...!!