Reviews
Quick Service - Routine Maintenance
Was in for an oil change & tire rotation. Everything was completed fast, clean and efficiently. Only dissapointment was the car wash wasn't operating that day, but seeing it was freezing outside, it was understandable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review Brent. Sorry the car wash closed. We appreciate your business.
Lou Fusz hits a home run!
I submitted a request on-line for a quote on my trade-in. This was on a Sunday evening. I had an immediate contact via email - and after I responded via email as to which vehicles I was interested in, even the Sales Manager (Alexis) emailed me. I was very impressed this all occurred on a Sunday! While I have a contact at another Chevrolet dealership, Lou Fusz was very aggressive on pricing and with the subtle but frequent contacts, kept me interested and we finalized the deal. I was extremely pleased with every aspect of the process, including the finance process. Everyone at Lou Fusz seemed genuinely happy to be working there and it reflected in their attitudes and smiles! Kudos to Jason Johns - he is a very nice young man and a great salesman! We are really happy with the Silverado and ESPECIALLY with the ability to perform so many functions via the Remote Link app on the Smart Phone! Keith & Lisa Cook
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review!! We hope you enjoy your new Silverado. We look forward to working with you for many years to come.
Very professioal employees
This was my fourth purchase of a chevy product at your location and I will get my next one there. I would like to say thanks to everyone especially to Steve Cole for the very well job he did for me and my wife. Thanks again. Landon Hefner
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for purchasing your vehicle from Lou Fusz Chevrolet. We value your business.
Quick & efficient
Came in for 100,000 mile check & a squeal. Helped me decide what I needed now, what maintenance items I could afford, & helped me plan for the remaining work. Done in a day. Very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Bill for bringing your vehicle to us for service.
Plesant facility and frindly people.
Car was missing badly when I arrived. I had no appointment. The service manager was able to wok me into the schedule and get the repair done in about 3hrs. The timely service was much appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Dennis for your review. Hope your vehicle is running better. Thank you for the review.
Amazing Sales Personnel, Friendly Environment
Amazing. Although close to the end of the day, our salesperson stayed to the very day to ensure we got the car we felt was OUR vehicle. Amazing guy and didn't feel the pressure I thought I'd get when searching for a vehicle at Lou Fusz Chevrolet. A big thanks to Jason and Alexis. If I could go back for another vehicle right away, I would!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business!
5 star sales experience; smart, efficient friendly
We got what we wanted for the price we were told before we made the trip up to St. Louis. We were pleased in every way by Joey Vassallo , our sales consultant and Eric French, the business manager. Love Sonics, will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Anita for purchasing your vehicle from us.
friendly & professional service
Everyone that I dealt with was very friendly & professional. The two shuttle drivers were very friendly as was Randy the service writer. This is my third vehicle that I bought from Lou Fusz Chevrolet, & that is why I keep coming back. Thank You for yourservice
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business Daniel. We appreciate your review.
almost "excelent" buying process
The sale person was excellent however finance department incorrectly adjusted final price that I initially agreed and I had to straight it up after I realized the issue couple of days later.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business. We apologize for the error. Please let us know if there is anything we can do. Thank you.
Great service
Jason Johns did a fabulous job of answering our questions and taking the time with us during the whole process of the purchase of our traverse.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review Stephanie. We appreciate your business.
