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Lou Fusz Chevrolet

(566 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Fusz Chevrolet from DealerRater.

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Great communications! Great service!

My damage was to my suspension and tire. With all of the snowstorms and bad roads, they were still able to get my car done to my satisfaction. Although there were delays due to the terrible snow, they kept me informed of the progress of my car. When I got my car back, it was like getting my car when it was first bought. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your business John. Thank you for your review!

Great sales team, Impressive facilities

Had a very good experience in this purchase. The truck was prepped and ready on time as specified. Salesperson was very helpful. My fiancee will be in the market later this year for a replacement of her 2002 Saturn wagon and am encouraging her to check out your models.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your review Michael. Thank you for your business.

Great buying experience

We could not have asked for a better experience. Joe was extremely patient with us and even though he was supposed to leave at 6:00, he stayed to help us find the perfect car. We were also pleased with the help we received from Kevin in finance. Our experience was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Keith for the review. We appreciate your business.

Great service, great price

Mark was very knowledgable of the products he was selling. He provided us with his cell in case we had questions regarding the car. He saved us extra money. And did not try to sell us something out of our budget. We appreciate all of his hard work he put into finding my daughter exactly what she had wanted in her very first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for purchasing your vehicle from us!

Sales experience

Our sales man was very polite and helpful. And reminded us if we should need anythings else just to call. Finance man was as helpfull also. Still waiting for our refund from the trade in on the extended warranty which was a GM product

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Gerald for purchasing from us. We appreciate your review!

Top Notch Service

Top notch service as always. Jim seems to be the one to greet me everytime and he is nice and proffesional. I never get talked into services I don't feel are necessary at the time. Every staff memeber there is personable and helpful. I notice the employees smiling too, which is rare to see in a car service area. I will be back for m next oil change :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Katherine for the review. We appreciate your feedback and value your business.

Excellent service and promises kept

Everything went just as promised and I could not be happier. Bill Dickman was the best. He took his time and was very friendly. I will definitely be back when the next service is due and will also see your dealership when it is time to purchase a new car. Thanks again for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Mark! We appreciate your business.

Great service, no hassle, good deals

I have had experiences in the past, working with dealerships, in which I have been screwed over. I honestly walked away feeling like a got a good deal on a vehicle and it wasn't a hassle. I will be using the USAA Car buying service and dealing with this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Enjoy your new vehicle Brian and we appreciate you choosing Lou Fusz Chevrolet!

Great service, friendly staff

The technician was very friendly and knowledgeable about what work I need to have done on my vehicle. I only had to wait about 30 minutes and that was great. The waiting room was very clean and open.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Great! Thank you for your feedback Alan.

Great Service

There were some difficulties getting the car repaired, but Service made sure I received a loaner car immediatly and kept me informed through the entire process. They took what could have been a bad experience and turned it into a very good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Michael for trusting us! We appreciate your feedback and we appreciate your business.