Reviews
Excellent service by Victoria, Samantha and Alex joining
Excellent service by Victoria, Samantha and Alex joining together to see that my requests were fulfilled and in a timely manner. Great dealership for purchasing and servicing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, Victoria, Samantha, and Alex are thrilled to hear that they could assist you promptly. We appreciate your kind words and look forward to serving you again!
We brought the car in for a scheduled high voltage
We brought the car in for a scheduled high voltage battery checkup. I have to say that dealing with Victoria and the service center is always appreciated as she is very clear and concise with the services being done as well as up front with any recommendations. Highly recommend this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Epo T, thank you for your kind words. We are glad to hear that Victoria and our service team provided you with such a great experience. We appreciate your recommendation and look forward to seeing you again. Take care.
Ronaldo, Service Rep, is very professional.
Ronaldo, Service Rep, is very professional. Had no feeling of being taken advantage, he is very accommodating, honest & cordial. I will certainly recommend the service department to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rudy, Ronaldo takes pride in being professional, honest, and accommodating. We appreciate your recommendation and look forward to serving you and your friends in the future!
I always have an amazing experience with BMW Service.
I always have an amazing experience with BMW Service. The process is easy and stress-free, and everyone is personable and professional. A special thank-you to John for making everything seamless—he’s friendly, knowledgeable, and keeps me informed every step of the way. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Felicia, we appreciate your wonderful feedback! John and the team are committed to making your service smooth and hassle-free. Thanks for recommending us, and we look forward to your next visit!
Great attention to detail .
Great attention to detail . Very friendly and knowledgeable staff. Excellent dealership facilities. I enjoyed the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sparkbonanza1956, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Murrieta.
Clean, efficient, excellent bathrooms, great coffee,
Clean, efficient, excellent bathrooms, great coffee, comfortable environment, friendly, great staff, informative and great showroom
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pjfortin94, thank you for the kind words! We're glad you enjoyed the clean space, coffee, and friendly team — we appreciate your support!
Victoria always is kind and attentive, her work ethics
Victoria always is kind and attentive, her work ethics are suburb. My concerns are always handled in a professional manner. The service over all is fantastics.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Miguel Guzman, we appreciate your wonderful review. We're glad to hear that Victoria’s professionalism and dedication stand out. Thank you.
Great customer service, Alexandra Harmsen was very
Great customer service, Alexandra Harmsen was very helpful and attentive, she helped me by getting in touch with the people of my extended warranty, and they paid for the cost of my vehicle repair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Delia Barraza, for the kind words! We're glad Alexandra was able to assist you and ensure your repair was covered through your extended warranty. We appreciate your feedback and are happy to have been of help!
Always a great experience.
Always a great experience. They go above a beyond. Whether I’m in for service, sales or just talking BMW, you won’t find a more knowledgeable dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, we're glad to hear you consistently have a great experience with us. Whether it's service, sales, or simply talking BMW, we truly appreciate your loyalty and kind words! Thank you for the awesome review!
Always a great experience with everyone at this location.
Always a great experience with everyone at this location. Victoria is the best! I have been taking my cars here for years and have always had a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ashley, we appreciate your continued loyalty and are happy to hear Victoria and the team consistently provide you with a great experience. We appreciate having you as part of the BMW Murrieta family!