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Premier Auto Imports

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)
Visit Premier Auto Imports
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–8:00pm 9:00am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
(301) 861-0596 (301) 861-0596

Inventory

See all 75 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2024.

Service center

Phone number (301) 861-0596

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Auto Imports from DealerRater.

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I would not recommend this dealership. I placed a down payment to purchase a Volkswagen Convertible. Promised that the manager would call me on Friday. waited for over a week to speak with him: he stated that the vehicle had additional dealership fees, but these fees were never listed on Carefax or on their website. The manager’s response regarding returning my refund, “many people are interested in this car”.

I would not recommend this dealership. I placed a down payment to purchase a Volkswagen Convertible. Promised that the manager would call me on Friday. waited for over a week to speak with him: he stated that the vehicle had additional dealership fees, but these fees were never listed on Carefax or on their website. The manager’s response regarding returning my refund, “many people are interested in this car”.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Teresa Ballance was my first contact with them and the saleswoman for the 2018 Ford Fiesta S model that I purchased on July 25, 2023. Teresa was extremely professional and helpful throughout the entire process. She answered all of my questions and was very knowledgeable about all aspects of the sale and obtaining insurance for me. BEST CAR BUYING EXPERIENCE I'VE EVER HAD!!! I would definitely, and have already recommended Premier Auto Imports and Teresa Ballance to my friends and family for future car purchases.

Teresa Ballance was my first contact with them and the saleswoman for the 2018 Ford Fiesta S model that I purchased on July 25, 2023. Teresa was extremely professional and helpful throughout the entire process. She answered all of my questions and was very knowledgeable about all aspects of the sale and obtaining insurance for me. BEST CAR BUYING EXPERIENCE I'VE EVER HAD!!! I would definitely, and have already recommended Premier Auto Imports and Teresa Ballance to my friends and family for future car purchases.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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customer service was great. my request was addressed. had to send it back for some minor repairs so we will see once i get it back

customer service was great. my request was addressed. had to send it back for some minor repairs so we will see once i get it back

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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This team was AMAZING! the manager worked with me and put me in my dream car . I had no issues . All the staff was kind, and Patient during the whole process

This team was AMAZING! the manager worked with me and put me in my dream car . I had no issues . All the staff was kind, and Patient during the whole process

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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First, I like to say John picked me up from home in Oxon Hill, Md from the Waldorf, Md location, it took him 1 hour to get to me and an hour back to Waldorf. He had all the patience and very communicative, never left me second guessing. Teresa who kindly processed all paperwork did her job diligently with patience as well. I recommend anyone to Premier Auto in Waldorf Md you will leave feeling blessed and satisfied. And remind you I had an repossession 😊🙏🏽

First, I like to say John picked me up from home in Oxon Hill, Md from the Waldorf, Md location, it took him 1 hour to get to me and an hour back to Waldorf. He had all the patience and very communicative, never left me second guessing. Teresa who kindly processed all paperwork did her job diligently with patience as well. I recommend anyone to Premier Auto in Waldorf Md you will leave feeling blessed and satisfied. And remind you I had an repossession 😊🙏🏽

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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These are the shady type of people they warn you about in movies and on TV. They blatantly lie to you and about you to cover their own butts. I don't believe they pressed me for a good Google review while I was still sitting there.

These are the shady type of people they warn you about in movies and on TV. They blatantly lie to you and about you to cover their own butts. I don't believe they pressed me for a good Google review while I was still sitting there.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
2.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Miss jasmine adams, was truly rewarding and patient.she treated us as family. My mother is super happy and proud of her experience!!!! We will be returning

Miss jasmine adams, was truly rewarding and patient.she treated us as family. My mother is super happy and proud of her experience!!!! We will be returning

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I love coming here the people there are so nice and professional and they make sure you leave with the car of your dreams.I been coming her for 10 years i got my kid first car from here to love this

I love coming here the people there are so nice and professional and they make sure you leave with the car of your dreams.I been coming her for 10 years i got my kid first car from here to love this

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was in need of a car - fast! David told me to come right in. He and Alex worked with my messed up financial history with no judgement, only compassion and concern for my wellbeing. I was able to drive away with exactly what I needed at the price point I asked for. I am very pleased.

I was in need of a car - fast! David told me to come right in. He and Alex worked with my messed up financial history with no judgement, only compassion and concern for my wellbeing. I was able to drive away with exactly what I needed at the price point I asked for. I am very pleased.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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We had been looking for a couple months for the Cadillac that we found here... Alex was our salesman and he was very good. We qualified for a lower interest rate than what they initially offered and were going to finance elsewhere. Within a short amount of time, Jamal negotiated a lower interest rate and term period for our loan. We intended to pick up the vehicle the next day, so a deposit was made. The next day we picked up the vehicle as requested, deposit returned, as requested. Vehicle was ready to go with all requested "extras" that were negotiated and we are very satisfied with the service here all around.

We had been looking for a couple months for the Cadillac that we found here... Alex was our salesman and he was very good. We qualified for a lower interest rate than what they initially offered and were going to finance elsewhere. Within a short amount of time, Jamal negotiated a lower interest rate and term period for our loan. We intended to pick up the vehicle the next day, so a deposit was made. The next day we picked up the vehicle as requested, deposit returned, as requested. Vehicle was ready to go with all requested "extras" that were negotiated and we are very satisfied with the service here all around.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 55 reviews

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