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Reviews

Average Ratings

4.8
516 lifetime reviews. Includes reviews of Northgate Ford from DealerRater.com
  • 2008 Ford Focus

    Usually when I email about a car, I get a response that does not answer the question but says come in and see the car. With Northgate Ford, all my...


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    Usually when I email about a car, I get a response that does not answer the question but says come in and see the car. With Northgate Ford, all my email inquiries were answered quickly and accurately. On one question, they even sent me a copy of the sticker for the car which is an '08. Negotiations were pleasant and so was the whole experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very positive experience dealing with Northgate Ford.
    April 26, 2017

    First experience with Northgate Ford was last Fall when my broth-in-law came in from Denver with just a few drops of oil in the differential of hi...


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    First experience with Northgate Ford was last Fall when my broth-in-law came in from Denver with just a few drops of oil in the differential of his Expedition after having it serviced at his local dealership. Brad Jenkins at the service desk couldn't have been more helpful. He called the Denver dealership to verify that the oil had not been replaced when serviced and then worked out the replacement of the parts required to make the vehicle right. This is when I first visited with Ed Welsh on the showroom floor to look at new Expeditions while we were there. When my Suburban got totaled in a forward sideswipe hit-and-run on April 6, I contacted Ed about getting prices on a new Expedition EL. I have now purchased an Expedition EL and am quite pleased with the way I was treated by everyone at the dealership including finance manager Ashley Grohoske. Ed even had my 5 year old grandson help put the license plates on the new Expedition. He was just thrilled.

    Does recommend this dealer

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  • Northgate Ford review
    April 25, 2017

    Northgate Ford had the vehicle I wanted. The salesperson (Andre Singleton) was fantastic. The transaction took place on a Saturday afternoon near ...


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    Northgate Ford had the vehicle I wanted. The salesperson (Andre Singleton) was fantastic. The transaction took place on a Saturday afternoon near closing time but was still able to finish before then. I chose to take delivery the following Monday and when I got there my vehicle was clean and ready to go!

    Does recommend this dealer

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  • Love the SUV
    April 24, 2017

    I went down to Northgate to see if I can afford a newer car. I saw the SUV I wanted and test drove it. I came back and talk to Paul Knighten who l...


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    I went down to Northgate to see if I can afford a newer car. I saw the SUV I wanted and test drove it. I came back and talk to Paul Knighten who let me test drive the SUV. He had some paper work ready, like the car fax, sticker, something from there website. I asked to see how much it would be for me since I have bad credit. He ran some numbers and banks and found a good loan. They tried my bank first but the were closed and told me they will try them the next day. The payments seem good so I said I would take it. Only down side, I was there for 4 hours. Ashley handle my paper work, there were some mix up with me and my father since we have the same name. Anywho, Ashley text me the next day and told me my bank had a better rate for me, so I jumped on that. Paying less is always good.

    Does recommend this dealer

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  • new purchase
    April 23, 2017

    Extremely helpful. Answered all of our questions. Worked with us on our trade in and pricing. Explained the vehicle and kept us informed. We picke...


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    Extremely helpful. Answered all of our questions. Worked with us on our trade in and pricing. Explained the vehicle and kept us informed. We picked up the car on a Saturday afternoon, some coffee or a bottle of water would have been nice.

    Does recommend this dealer

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  • Better than excellent
    April 20, 2017

    Very professional and down to earth. My kind of people. Although I am retired Military, I never wanted to be treated like a king. I was.


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    Very professional and down to earth. My kind of people. Although I am retired Military, I never wanted to be treated like a king. I was.

    Does recommend this dealer

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  • Great positive experience
    April 20, 2017

    We visited many dealerships and out of all of them, Andre at Northgate Ford was by far the most knowledgeable and professional of them all. He p...


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    We visited many dealerships and out of all of them, Andre at Northgate Ford was by far the most knowledgeable and professional of them all. He put a lot of effort and sincerity in trying to find out what we wanted and what would make us the happiest within our budget. If you're in the market to purchase a new Ford I would highly recommend you go see Andre at Northgate Ford. In addition, Ashley in finance was very friendly and thorough in explaining all of the paperwork before we signed. Trust me....this is the place to go if you're in the market for a new or used car.

    Does recommend this dealer

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  • 2015 Honda Accord Sport

    I spent a week sending emails back and fourth with Rhonetta, their internet sales person. She was very prompt and helpful. She was helpful in ge...


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    I spent a week sending emails back and fourth with Rhonetta, their internet sales person. She was very prompt and helpful. She was helpful in getting everything done via emails so the only thing left to do was drive an hour and physically look at and test drive the car. I set up a day and time several days in advance for the test drive. Rhonetta, emailed me with the salesman name that I was to contact and he would be waiting for me. Upon my wife and I arriving at the dealership, I was not able to pull up my email and could only remember the salesmen first name. Turns out there were two salesmen with that name. Neither of them appeared to know anything about it. The one helped my wife and I. He went and got the car for us, which was not even cleaned. There was a layer of dust on it along with bird droppings in two places. After test driving the car, I asked the salesman if the had the manuals for the car because there were none in the car. He replied if they were not turned in with the car we don't have them, we are a Ford dealership not Honda. I also asked how to change a display on the car where it would show the mileage. He replied I don't know but I can play with it and see if I can figure it out. I would think if I had a customer is coming in from and hour away that has told my internet sales person if the car is in very good condition and drives to our satisfaction we will buy it, that the sales person would take the time to make sure the car was washed and to familiarize themselves with the car. But nobody did! If it wasn't Rhonetta working with me over emails, answering all my questions in a timely manner and setting a price for the car we would have never bought from this dealership!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome car buying experience!
    April 15, 2017

    Paul Knighten is an awesome salesman and very knowledgeable with the products and features of the vehicles. He gave us the time and space needed b...


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    Paul Knighten is an awesome salesman and very knowledgeable with the products and features of the vehicles. He gave us the time and space needed but was readily available to answer all and any questions we had. He was also very thorough in explaining how the features, options and new technology worked. Janet was great with the financing and was such a trooper hanging in with us even though her beloved UK Wildcats were battling in the NCAA tournament. We didn't want them to stay late, but they both really just wanted to provide us everything we needed, and gladly did so.

    Does recommend this dealer

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  • great experience!
    April 14, 2017

    Paul Knighten was a great salesman and very thorough with his job. Paul was very helpful, honest, and friendly. He helped us to find the perfect c...


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    Paul Knighten was a great salesman and very thorough with his job. Paul was very helpful, honest, and friendly. He helped us to find the perfect car for what we were looking to spend and with the trade in process. He also went through all of the options on the car with me to make sure I new how to work them all. This was my first "smart car" and I was amazed at all it could do. It would have taken me forever to figure out how to work things without his help! I would recommend for anyone looking to buy a new car to go see Paul!! Ashley Grohoske in financing was also super helpful and friendly to work with. She answered all of my question and made sure I understood what I was signing and all about the financing of my new car. Northgate Ford is a great dealership and I have never had a bad experience with them! From service to sales they are awesome!!

    Does recommend this dealer

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