Reviews
Write a reviewI’ve purchased 5 vehicles in the past 5 years from this dealership. I highly recommend for great prices!
I’ve purchased 5 vehicles in the past 5 years from this dealership. I highly recommend for great prices!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I would not recommend buying a car from this company. I worked for a dealership 14yrs and I am aware of how things can be missed before putting a car on the lot for sale. What was missed on vehicle I purchased is not acceptable and the staff acts like they care but they don’t. Owner was more concerned on selling me a parts car then fixing concerns on vehicle I purchased leaving me working on car to make it driveable after recovering from having collar bone broken in an accident. Failed items on car Dual mass flywheel failed causing excessive chatter - they had car warm before I showed up to hide this and exhaust was vibrating hiding noise as well Left rear brake hose ruptured - pedal went to floor while driving car , had to replace all brake hoses and left rear caliper due to bleeder threads being strip out Shocks all failed need to replace, car had poor rebound removed shocks from car to inspect and found them not returning after compression. Also found one upper strut bolt missing in the top hat. Brake booster hose failed while driving and lost power assist brakes almost rear ended someone at a light ( hose was held together with electrical tape ! ) HVAC compressor is leaking so car has no a/c Had to replace cooling fans first week into ownership car was overheating - this was discussed at time of purchase and was promised they would send me new fans which never happened. They also played this off for reason a/c was inop which was false because after adding dye found compressor leaking. Timing chains are failing causing excessive noise Cats on car failed emissions so had to replace them with new ones as long as flex pipes leaking causing me to have to replace downpipes. Hood is bent above emblem and need to replace the hood this was hidden and disguised as “ppf removal residue” Right front wheel was bent so I had to replace the wheels on the car first week into ownership Again be careful buying from this dealer.
I would not recommend buying a car from this company. I worked for a dealership 14yrs and I am aware of how things can be missed before putting a car on the lot for sale. What was missed on vehicle I purchased is not acceptable and the staff acts like they care but they don’t. Owner was more concerned on selling me a parts car then fixing concerns on vehicle I purchased leaving me working on car to make it driveable after recovering from having collar bone broken in an accident. Failed items on car Dual mass flywheel failed causing excessive chatter - they had car warm before I showed up to hide this and exhaust was vibrating hiding noise as well Left rear brake hose ruptured - pedal went to floor while driving car , had to replace all brake hoses and left rear caliper due to bleeder threads being strip out Shocks all failed need to replace, car had poor rebound removed shocks from car to inspect and found them not returning after compression. Also found one upper strut bolt missing in the top hat. Brake booster hose failed while driving and lost power assist brakes almost rear ended someone at a light ( hose was held together with electrical tape ! ) HVAC compressor is leaking so car has no a/c Had to replace cooling fans first week into ownership car was overheating - this was discussed at time of purchase and was promised they would send me new fans which never happened. They also played this off for reason a/c was inop which was false because after adding dye found compressor leaking. Timing chains are failing causing excessive noise Cats on car failed emissions so had to replace them with new ones as long as flex pipes leaking causing me to have to replace downpipes. Hood is bent above emblem and need to replace the hood this was hidden and disguised as “ppf removal residue” Right front wheel was bent so I had to replace the wheels on the car first week into ownership Again be careful buying from this dealer.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome car buying experience. Staff was friendly, honest, and took care of all our concerns and requests. We highly recommend Elite Motors!
Awesome car buying experience. Staff was friendly, honest, and took care of all our concerns and requests. We highly recommend Elite Motors!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I emailed with one question. It obviously was not read or answered!! All I got back was let them know when I wanted to test drive it.
I emailed with one question. It obviously was not read or answered!! All I got back was let them know when I wanted to test drive it.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Professional, Knowledgeable, informative, experienced, very friendly staff, Great dealership that goes above and beyond any dealership I have ever visited. 10 stars
Professional, Knowledgeable, informative, experienced, very friendly staff, Great dealership that goes above and beyond any dealership I have ever visited. 10 stars
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Merced at Elite Motors is the finance GODDESS!! She got me an amazing rate when purchasing a car and made the process completely effortless. In and out and I had a new car and could enjoy the rest of my day. Recommend to everyone!
Merced at Elite Motors is the finance GODDESS!! She got me an amazing rate when purchasing a car and made the process completely effortless. In and out and I had a new car and could enjoy the rest of my day. Recommend to everyone!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went to this dealer for a mail in my tire. Not only did they repair the tire, they didn’t charge me. Everyone there was friendly & accommodating, even though I had a minor problem. Also, looked at their inventory. Upscale as well as cars for people looking for transportation. I highly recommend this dealer!
Went to this dealer for a mail in my tire. Not only did they repair the tire, they didn’t charge me. Everyone there was friendly & accommodating, even though I had a minor problem. Also, looked at their inventory. Upscale as well as cars for people looking for transportation. I highly recommend this dealer!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Merced was the absolute best, got me my car in a quick manner and made my experience very stress less. Dealership had amazing customer service!
Merced was the absolute best, got me my car in a quick manner and made my experience very stress less. Dealership had amazing customer service!
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Merced made it happen for us! She was so sweet and attentive the entire time, whether in person or on the phone. I’ve never had someone call and check in either after buying a vehicle. Keep her there, Elite! She’s for sure making y’all some money!
Merced made it happen for us! She was so sweet and attentive the entire time, whether in person or on the phone. I’ve never had someone call and check in either after buying a vehicle. Keep her there, Elite! She’s for sure making y’all some money!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Merced and Keith are awesome! They both helped with getting perfect vehicle and the entire purchase was fast and easy. No pressure! Not your average car buying experience.
Merced and Keith are awesome! They both helped with getting perfect vehicle and the entire purchase was fast and easy. No pressure! Not your average car buying experience.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase