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Rairdon's Dodge Chrysler Jeep of Monroe

(508 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2016 consumer dealer award
New (833) 240-6655 (833) 240-6655
Used (833) 241-6440 (833) 241-6440
Service (833) 241-2579 (833) 241-2579

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rairdon's Dodge Chrysler Jeep of Monroe from DealerRater.

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We really enjoyed meeting Raj.

We really enjoyed meeting Raj. His smile is contagious and he has such a positive attitude. He is very personable, respectful and easy to work with. I highly recommend reaching out to him for an upbeat experience. Raj for the Win!! =)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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We are having air conditioning and radio challenges with

We are having air conditioning and radio challenges with our truck and needed a diagnostic code for the actual problem. I called to set up an appointment and got in the next morning. The whole process went smoothly and was done very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership was friendly and helpful.

The dealership was friendly and helpful. I was able to get an appointment for service right away. They also included a free safety inspection of my vehicle with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service advisor, Bill, was great!

The service advisor, Bill, was great! Greeted me with a smile and was helpful in explaining what I needed. Service was quick and never felt pressure to add things I didn't need. 10/10 would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I took my Honda CRV , purchased at Raidon's Honda in

I took my Honda CRV , purchased at Raidon's Honda in Marysville for oil change and brake fluid change at the Raidon's in Monroe, to home than Marysville. Steve in service helped me set that up and it was a good experience, I will be returning there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The overall process was fast and easy and they filled my

The overall process was fast and easy and they filled my 50 gallon tank for me, however I had a check engine light come on before I’d even put 100 miles on the truck and they took no responsibility for it nor offered to help but simply asked “what do you want to do about it?” Having all of my tires at the wrong pressures left me doubting their safety inspection let alone repairs and since it’s a 4 hour round trip from my home to them to drop it off and the same to pick it up I elected to do the $300 repair myself. Other reviewer’s seemed to be happy with them but my experience was not a positive one. FYI- if you purchase an extended warranty through the dealership when you purchase a vehicle, Washington law nulls out the “as is” that you sign and the implied warranty is still in effect. The overall impression they left me with over this transaction is that they cared more about the profit than their reputation or my satisfaction and safety driving the vehicle I purchased from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I needed to get my Wrangler into the shop quickly and

I needed to get my Wrangler into the shop quickly and Rairdon's was able to accomodate me within half the time of other dealers. They diagnosed the problem quickly and completed the work timely. The Jeep now runs great again. The people at Rairdon's of Monroe are simply wonderful. They are not at all pretentious. I was treated like an old friend or member of the family. I can't imagine anyone not being pleased with these folks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people friendly and helpful.

Great people friendly and helpful. Always willing to answer questions and make you feel good about your purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I'm always able to get a convenient appointment, never

I'm always able to get a convenient appointment, never any "surprises," and get my Jeep back quicker than expected. I'm more than comfortable getting all of my service done at Rairdon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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They got me in for an appointment in two days,

They got me in for an appointment in two days, accommodated my drop off and completed work as described. Their competitor still has not returned my call. Rairdon will get my business. Professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.