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Autohaus BMW

(4,083 reviews)
Visit Autohaus BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

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Yet another exceptional service experience at Autohaus...

Yet another exceptional service experience at Autohaus that began with the greeters! They are always courteous snd helpful. As my 7series neared the end of Warranty, Ethan Krysiak was able to get my car in for a check up to determine if there were items that needed my attention or warranty work that might be due. He arranged for a loaner that will likely inform my next BMW later this year. I previously never considered purchasing a 740. The well appointed loaner has made it a possibility that my next car may well be a 740. Thanks for the extended “test drive” Ethan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Buy from AutoHaus BMW and give yourself the buying...

Buy from AutoHaus BMW and give yourself the buying experience you deserve. My wife was ready for a new SUV and after submitting a lead from AutoTrader, Brad Mare reached out answering all our questions. Brad gave us all the information and numbers on the car we needed in order to make an informed decision. Steven Emerson, the Finance Mgr., had all of our paperwork in order and made the paperwork a quick, easy and smooth process. And lastly Chris Buie ("BMW Genius") did an excellent job going over the features and benefits of my wife's new X5. Thank you AutoHaus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Very clean. Employees are knowledgeable, very kind and...

Very clean. Employees are knowledgeable, very kind and easy to work with. Following the Pandemic protections very well which is greatly appreciated. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves safe during these difficult times! Thank you for choosing Autohaus BMW, we look forward to seeing you next time!

Greatest dealership i ever been to , would recommend it...

Greatest dealership i ever been to , would recommend it to everyone I know. they met everything standard there is very patient and knowledgeable. Thanks for the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Friendly Staff (especially Patti Kupfer and the guy with...

Friendly Staff (especially Patti Kupfer and the guy with the Ginger colored hair) The dealership is alway clean because i see them sanitize the surfaces constantly. Patti was very knowledgeable about my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

My BMW 325i was in for installation of the front...

My BMW 325i was in for installation of the front passenger airbag recall. Patti Kupfer, the service rep, was very pleasant to work with. She came to the waiting area after the work had started to let me know that my airbag light was on (which I knew) but it was not related to the airbag recall and that Autohaus could schedule a diagnosis to determine the cause. I appreciated this because I had assumed the reason the light was on was related to the recall. The airbag replacement was completed promptly and I was on my way a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

I have been buying cars and having them serviced at...

I have been buying cars and having them serviced at Autohaus for years. Always impressed with the proptness and attention to my needs. My son and his wife are both BMW drivers, and are equlally impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Autohaus BMW is very friendly and honest, people who...

Autohaus BMW is very friendly and honest, people who works there are very friendly very smooth transaction good service from every one who helped us to make purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Great experience. Very customer service friendly....

Great experience. Very customer service friendly. Honest and hold true to values. Good communication and not looking for the quick dollar but to build long term relationships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Great experience love my new car! Jens made the whole...

Great experience love my new car! Jens made the whole process easy. Never felt pressured was able to take my time in my buying process. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!