Reviews
I think it is TERRIFIC! I have been getting my cars there...
I think it is TERRIFIC! I have been getting my cars there for 35 Years! Feel Good when I walk into the showroom. Especially Wonderful People, Mike Crader and Gerd Peterman!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
Eathan is top notchi seen many reviews for Eathan did...
Eathan is top notch i seen many reviews for Eathan did not read them because i already know all are 5 star. Also i would like to put a word in for Collin at the check in. He is one of the reasons Autohaus gets good reviews. Remember first impressions are very important for a business and Collin is perfect for this company
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! Collin and Ethan are the best, we are so lucky to have them here at Autohaus! We are happy to be of service and look forward to the next time, take care!
There was a misunderstanding about charges and one of the...
There was a misunderstanding about charges and one of the managers insulted my husband saying not so kind things. The staff is great, we never had a problem. I doubt if I ever revisit because when you get disrespected it’s very disappointing. We pass up other dealerships to go there. It’s really clean and the service guys are nice.
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know, Allison. We are so sorry to hear about this misunderstanding and the unpleasant interaction with one of our Managers. We understand completely and hope you will re-consider giving us another try in the future. We pride ourselves on excellent customer satisfaction and experience, and it sounds like we fell short this time.
Linda Schaefer is the best service agent I have ever...
Linda Schaefer is the best service agent I have ever used. I appreciate her honesty and helpfulness every single time I visit! Thank you for being so trustworthy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!
We’ve been looking to get a weekend car for a while now;...
We’ve been looking to get a weekend car for a while now; specifically a BMW. After visiting many dealerships, we were always left unsatisfied with either the experience or processed until we visited the Autohaus on Hanley. Not only were they able to find and exceed our expectations with the vehicle we wanted but they went above and beyond in the process from start to finish. Larry was amazing and we will recommend them to all of our friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!
BMW + Linda in service + Jens in sales = Phenomenal...
BMW + Linda in service + Jens in sales = Phenomenal Driving Experience We get complete peace of mind whenever we are at Autohaus BMW. And walking through the showroom and looking at the inventory of incredible cars is always fun.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
So impressed with Autohaus BMW and our salesman Jen...
So impressed with Autohaus BMW and our salesman Jen Petermann. We ordered an X7 because one could not be found in our colors and it came in very quickly and is just perfect! Jen was great to work with and so was everyone at the dealership...from the moment you walk through the door you are greeted and helped by the nicest receptionist... Larry Handel walked me through all the technology these cars are loaded with. Highly recommend Autohaus BMW in St. Louis. Thank you for a great experience and a beautiful car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!
I am so impressed and grateful that Larry Lentz was who I...
I am so impressed and grateful that Larry Lentz was who I did business with today. I’ve never felt so comfortable and satisfied with a purchase before and I would recommend him and Autohaus BMW to anyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Larry is one of the best! Thank you for choosing Autohaus!
If you are in the market for a BMW, Autohaus BMW is the...
If you are in the market for a BMW, Autohaus BMW is the place to go. The buying experience was top notch. Larry H., Larry L. and Heather V. were absolutely the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
Chris was excellent from the beginning to the end of my...
Chris was excellent from the beginning to the end of my process. Offered special pricing to help me where needed, Great service rep and pleased with the service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!
