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Autohaus BMW

(4,073 reviews)
Visit Autohaus BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

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Linda is the best Advisor in the business! She sincerely...

Linda is the best Advisor in the business! She sincerely cares about the performance of my previous vehicle and present X1. She has provided her professionalism

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. Linda is one of the best as she is very transparent and friendly. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

Great service. Matt was very open for pricing...

Great service. Matt was very open for pricing negotiation, offering solutions and options in order to help fit the purchase in my budget. In the end, I’ve ended up buying two BMWs instead of one.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. Matt is a very genuine and passionate member of our sales team. We are grateful to have such a positive and prompt staff. Congratulations on your purchases and welcome to the Autohaus family!

Linda Schaefer is the best. Always in a good mood and...

Linda Schaefer is the best. Always in a good mood and looking out for my best interest. Service department are all great . Pay them more!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. Linda is one of the best as she is very transparent and friendly. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

High quality team. Would not go anywhere else for sales...

High quality team. Would not go anywhere else for sales or service. They truly care about their customers, treat all with respect. Great to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

Linda was great. Kept me informed all along! Fantastic...

Linda was great. Kept me informed all along! Fantastic service! I would highly recommend autohaus to any one. I still need seven more words. Done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. Linda is one of the best as she is very transparent and friendly. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

I contacted them regarding an error code that my recently...

I contacted them regarding an error code that my recently purchased (used, privately owned) BMW was showing. I had an idea of what caused the problem and Autohaus quickly identified the root cause, contacted me regarding cost to repair, then fixed it. They also showed my car was still under warranty for maintenance items and included those services while they had the car. Prompt, professional, and very reasonable in price.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

State Inspection

Biannual Emission inspection Friendly service. One of only a few dealerships I would like to return to for service. All the employees I have every met here made me feel welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

We purchase an X3 from Nick M. last week and couldn’t be...

We purchase an X3 from Nick M. last week and couldn’t be happier! He was nothing but helpful and kind! He worked with us to get what we needed and we drove away happy! We will be back to purchase our next X3!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience! Nick is one of the best, we are lucky to have him. Congratulations on your purchase and welcome to the Autohaus family!

Patty and Linda are phenomenal! Thank you so much for...

Patty and Linda are phenomenal! Thank you so much for always being there and ready to answer my questions! I’ll definitely be back for my next oil change and many other future services!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. Linda and Patti are some of the best as they are both very transparent and friendly. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus and we look forward to seeing you again!

Autohaus BMW is great! It’s quick and simple to schedule...

Autohaus BMW is great! It’s quick and simple to schedule an appointment and very straightforward in terms of charges for service and maintenance. Excellent adherence to COVID-19 regulations as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We appreciate your comments.