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Jessup Auto Plaza

(2,009 reviews)
Visit Jessup Auto Plaza
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday 10:00am–5:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (760) 810-4408 (760) 810-4408
Used (760) 810-4407 (760) 810-4407
Service (888) 310-3085 (888) 310-3085

Reviews

(2,009 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jessup Auto Plaza from DealerRater.

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The truck was repaired perfectly and the service advisor

The truck was repaired perfectly and the service advisor was able to work with my extended warranty company to have it all covered under warranty. I was very happy!! The only area that could use improvement is communication on the progress. A call would have been nice with an update.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jessup earned my business, but 99% of the credit goes to

Jessup earned my business, but 99% of the credit goes to Aaron! He took me from not interested to buying quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service dep at Jessup it not experienced and not very

The service dep at Jessup it not experienced and not very with 2024 caddy escalade

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I hate buying cars because of all the games.

I hate buying cars because of all the games. I told Nelson what we wanted. He listened and made it happen. Made it very easy. Great working with Nelson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone just CADILLAC Dealership was awesome.

Everyone just CADILLAC Dealership was awesome. My. experience, as well as my husbands, was very satisfactory. Really over the top. Our sales people, Stephanie and Alexis, were awesome and dinner knowledge and expertise of the vehicle.You have happy customers. Love the CADILLAC Escalade IQ. Thank you, JESSUP

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service.

Excellent service. From sales to finance I was made sure I was taken care of and given the VIP treatment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have bought multiple vehicles from Jessup Auto Plaza, I

I have bought multiple vehicles from Jessup Auto Plaza, I cant recommend them enough. No nonsense and always a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Daniel Mejia from Jessup Service Department is the best.

Daniel Mejia from Jessup Service Department is the best. Daniel did an excellent job of servicing my Cadillac XT 5. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We had excellent service and the sales team was willing

We had excellent service and the sales team was willing to work out a great deal for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

David Anderson and Service Department Supervisor Ron

David Anderson and Service Department Supervisor Ron Austin are second to none. They are consistent, constantly professional, excellent listeners and dedicated to their craft. They definitely deserve the esteem and recognition of their site leaders and corporate leadership for exemplifying the quality of the company's brand and ethos through their stellar in person communication and support. I highly recommend them to anyone and they stand out in this world.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.