Jessup Auto Plaza

I have bought 3 cars from here and their service has been fine. I would recommend.

Everything was great from start to finish on the purchase of the new car. Great jobs by everyone at the dealership. It started with Kayla and ended with Mario when we picked up the car.

The worse service appointment experienced ever. Will carefully consider future appointments with this service center

Staff was very helpful and attentive. The service was very good and efficient as it was completed in a timely manner.

Our car included the black bow tie upgrade. Parts had to be ordered and our new car was there for 5 hours. I asked about the name which was supposed to also be changed to black. Nobody had any idea what I was talking about. I called the next day regarding the same issue. It was then admitted that it should have been taken care of. I returned the next day and my car was there for just over 2 hours to make that change.,

Clean waiting area with coffee and food available for the customer. Great attention from the moment I drove in, except fot they could not find my reservation. I would ask the customer if he eants to gave the car washed

I was able to get what I needed from a hand held scanner. But thank tou for your assistance

This was the third time it was in for the same problem, and as I was driving out of the driveway, I noticed that the problem still was not resolved. I turned around to speak with the service advisor. Let him know and he asked me to reschedule again.

As always, we feel like VIPs when we come to the dealership. I know we are not, but that is how they make everyone feel. There was no wait time upon arrival and the service itself took no time at all! Braulio took time out of his busy schedule to say “hello” to us, which is always appreciated. I would never take my car anywhere else, nor would I buy a car anywhere else. Jessup is the greatest!

Sergio answered my questions quickly and delivered excellent answers and service, happy with the care my suv received.