Jessup Auto Plaza

It was fine until the service was for. Had to then wait for them to bring the car around. There were several car porters just hanging around and goofing off. It took over 20 minutes for them to finally do so. This was after I paid for the service.

All Good no complaints at all service adviser was good all complete with required detail

First time customer….I found the staff very friendly and accommodating. The appointment I made to have the oil changed was on time which was appreciated. The whole experience went smoothly.

always helpful, courteous, and gets the job done as fast as possible and gives detailed informatiion

Water 2 hours while was oil was being changed. Then told battery failed test. Jessup didn’t identify they changed battery 10 months earlier. So I thought it had been replaced by another Chevy dealer. I went home pulled maintenance records that showed Jessup replaced it. Called Jessup told them they had replaced it. They called back confirming that they had replaced it May 2024. Had to return next day to replace battery. I feel it was handled poorly.

Jessup does Not care about the customers & does not give good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me

Easy to arrange service appointment, immediate attention when I arrived and service completed in the amount of time I expected.

For a long distance purchase, everything was handled professionally and transaction was went very smoothly.

Exceptional customer service and a great deal sent me home with a 2025 GMC Sierra Denali! David worked hard for me.

Thankful the team worked overtime to finish work on my car in time when I needed it back