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Jessup Auto Plaza

(2,009 reviews)
Visit Jessup Auto Plaza
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday 10:00am–5:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (760) 810-4408 (760) 810-4408
Used (760) 810-4407 (760) 810-4407
Service (888) 310-3085 (888) 310-3085

Reviews

(2,009 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jessup Auto Plaza from DealerRater.

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Amazing, dependable and comprehensive service.

Amazing, dependable and comprehensive service. Daniel was really helpful., the technician did a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great professional customer service.

Great professional customer service. Efficient job. Friendly Staff. Very clean waiting room and coffee machine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service, fast turnaround, friendly staff—my car

Excellent service, fast turnaround, friendly staff—my car runs like new! Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great to work with Daniel and Leo at Jessup Auto Plaza.

Great to work with Daniel and Leo at Jessup Auto Plaza. Appreciate good service and prompt attention-dealership was a comfortable environment. Also, the Lyft/Uber service was a real blessing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Not worth time going to dealership for service.

Not worth time going to dealership for service. Choose another dealership, always unprepared, big waste of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

A very pleasant experience with the service department.

A very pleasant experience with the service department. They worked hard for me. Definitely would use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have purchased several vehicles from Jessup Auto Plaza

I have purchased several vehicles from Jessup Auto Plaza but the most recent would be my 2024 Chevrolet Traverse in June 2024 when I traded in my 2020 Chevrolet Silverado. My experience with purchasing both vehicles with the Sales Consultant Carlos Rodriguez and Finance Manager Art Iliano was not only professional, friendly, knowledgeable and efficient and that is why I continue to return as well as refer my friends and family. My experience with the Service Department has been nothing more than a disappointment due to the lack of communication, effort, and overall professionalism including management. The fact that the dealership scanned and knew the error code and it still took over 4 encounters with service over 5 months my vehicle is finally repaired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

good job efficient, very clean waiting room, comfortable

good job efficient, very clean waiting room, comfortable and good coffee machine. efficient when paying the bill

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Staff were friendly and knowledgeable.

Staff were friendly and knowledgeable. I have gone to Jessup for over ten years have no reason to change dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Daniel was an absolute pleasure to do business with, he

Daniel was an absolute pleasure to do business with, he listened to my concerns and provided solutions in a professional and efficient manner! I am extremely pleased and proud to say that he has secured my repeat business and I will be referring my friends and family his way, as I am confident that they will be treated with the utmost respect and dignity!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.