Reviews
Amazing, dependable and comprehensive service.
Amazing, dependable and comprehensive service. Daniel was really helpful., the technician did a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great professional customer service.
Great professional customer service. Efficient job. Friendly Staff. Very clean waiting room and coffee machine.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, fast turnaround, friendly staff—my car
Excellent service, fast turnaround, friendly staff—my car runs like new! Highly recommend this dealership!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to work with Daniel and Leo at Jessup Auto Plaza.
Great to work with Daniel and Leo at Jessup Auto Plaza. Appreciate good service and prompt attention-dealership was a comfortable environment. Also, the Lyft/Uber service was a real blessing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Not worth time going to dealership for service.
Not worth time going to dealership for service. Choose another dealership, always unprepared, big waste of time.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
A very pleasant experience with the service department.
A very pleasant experience with the service department. They worked hard for me. Definitely would use them again.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased several vehicles from Jessup Auto Plaza
I have purchased several vehicles from Jessup Auto Plaza but the most recent would be my 2024 Chevrolet Traverse in June 2024 when I traded in my 2020 Chevrolet Silverado. My experience with purchasing both vehicles with the Sales Consultant Carlos Rodriguez and Finance Manager Art Iliano was not only professional, friendly, knowledgeable and efficient and that is why I continue to return as well as refer my friends and family. My experience with the Service Department has been nothing more than a disappointment due to the lack of communication, effort, and overall professionalism including management. The fact that the dealership scanned and knew the error code and it still took over 4 encounters with service over 5 months my vehicle is finally repaired.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
good job efficient, very clean waiting room, comfortable
good job efficient, very clean waiting room, comfortable and good coffee machine. efficient when paying the bill
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff were friendly and knowledgeable.
Staff were friendly and knowledgeable. I have gone to Jessup for over ten years have no reason to change dealers.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Daniel was an absolute pleasure to do business with, he
Daniel was an absolute pleasure to do business with, he listened to my concerns and provided solutions in a professional and efficient manner! I am extremely pleased and proud to say that he has secured my repeat business and I will be referring my friends and family his way, as I am confident that they will be treated with the utmost respect and dignity!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
