Reviews
Excellent Service and No Pressure on Sale
All around good customer service. No Pressure on purchase of new vehicle. This is our second vehicle purchased at this dealership. Also, very clean facilities.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We appreciate your great feedback and are glad to hear you enjoyed your experience with us BOTH times! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Good experience
My wife and I just leased a car from Subaru Superstore in Chandler, AZ. We worked with Steve Bollman and had a very good experience. Steve was very patient with and went the extra mile to explain the lease details with us. He was easy to like because he was very sincere in his dealing with us. We will certainly recommend Steve and this store to any one who is thinking about a new Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thank you for your kind review, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Before coming here, I had experience at at least 3 other...
Before coming here, I had experience at at least 3 other Subaru dealerships and multiple other car dealerships for service (outside Philadelphia). Moving to AZ, this has been the best dealership I’ve ever worked with. Professional, clean, and striving for excellence. I’m always promptly assisted and ALWAYS discussed any maintenance / concerns prior to performing them so I can decide and review an estimate first. Jerry Zack has been my advisor the past 3 years and I can’t say enough about him. Great experience, respects my time with prompt service, very reasonable and accommodating, full trust brining my Subaru here and almost enjoy it too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! We really appreciate your great feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you. Have a great day!
An easy car buying experience
We truly had a smooth car purchase. The employees we dealt with were great. John Barravecchio made things easy by working with him over the internet beforehand. Daniel Strebler gave us a good first tutorial. We sure appreciated his expertise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you so much for sharing your feedback with us! We are glad to hear you enjoyed your experience with our team here at Subaru Superstore. If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!
Excellent Buying Experience!
We had contacted Brandon Houda via email after reviewing a car advertised. He promptly returned our email with financial info and we negotiated from that point prior to taking our trip out to see the car. Brandon was very professional and helpful with our questions. He helped make our car buying experience seamless and easy! No stress, no pressure!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Subaru Superstore of Chandler! We are glad to hear you enjoyed your time with us. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Best new car buying experience ever
I emailed an inquiry on a new vehicle and got an immediate response from Griz. He was super knowledgeable and experienced. I didnt expect to drive away with a new car that day, but that’s exactly what happened and I couldn’t be happier. no haggle and fuss, just in and out. I would highly recommend the suburu superstore in chandler!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!
We had a wonderful experience with John and the Chandler...
We had a wonderful experience with John and the Chandler dealership. The transaction from start to finish was complete in 2 hours, which was perfect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Howard, thank you for your kind words! We are very happy to hear you enjoyed your experience with us here at Subaru Superstore Chandler. Please don't hesitate to reach out to us if there's anything more we can do!
Highly Recommend
This was one of the least stressful new car purchases I've made. John and the entire staff at Subaru Superstore were very thorough in their handling of this sale. Highly recommend them. Daniel Strebler was amazing in his knowledge and patience in showing me the ins and outs of the vehicle, 2 weeks after I took delivery. Very professional dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this feedback with us. We are glad to hear you enjoyed your experience with Subaru Superstore of Chandler. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
John was excellent he gave 150% great customer service ....
John was excellent he gave 150% great customer service . John made this purchase easy and smooth and very professional and personable . In this time Covid-19 the dealership made it safe for me to sign my paper work , from the finance dept to service to the technology department . Everyone was really great . The customer service was excellent . John helped make this experience simple and I have a car i have waited a long time to buy. I couldn’t be happier. Thank you to everyone ! I have been along time SSubaru lover this is my 4th Subaru since 1987❤️
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you so much for sharing your feedback with us! We are glad to hear you enjoyed your experience with our team here at Subaru Superstore. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Nice Used Car Buying Experience!
Yes, it IS possible to buy a used car from a dealer that is upfront, courteous, professional, friendly and helpful. We were looking for a nice, affordable used Toyota Camry that included a Blind Spot Monitor. Pretty specific needs! :-) Luckily for us, Subaru Superstore of Chandler had just taken in trade a 2012 Camry XLE hybrid with BSM. We had to wait about a week to see it, while they inspected and detailed it. It was worth the wait...it looks like a new car and has only 65k miles, and at a great price! When we arrived at the dealership for a test drive, we expected to see the car outside and ready for us to drive. We were concerned when we didn't see the car...and then went inside and discovered it was waiting in an air conditioned area for us to look at and drive. Nice! We dealt almost exclusively with John Barravecchio, with a little help from David Griffin. Both were great! We worked mostly with John and he's a really great guy -he even offered tips for selling our 2010 Camry when we decided not to trade it in. This dealership is first class and they sell really nice used cars with no pressure and no games. It was a very pleasant experience from start to finish and we highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We are glad to hear you enjoyed your experience with us here at Subaru Superstore Chandler. Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs. Take care and stay safe!