Reviews
Friendly, Prompt Service; Comfortable Waiting Area
I purchased a Subaru in 2016. With the exception of a recall, I haven't had any repairs needed. The recall and all maintenance have only been done by them. They have done a fantastic job. The service personnel have all done a great job. They have been friendly, professional and the waiting area is comfortable. It has a place to charge phones, plug in laptops and watch television. The chairs are comfortable and there is a free snack bar with cookies, hot chocolate, coffee, etc...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shelly, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Service Department Prompt, Friendly, and Does a Great Job
I purchased a Forster in 2016. While the only repair needed was a recall item, they have also done all the maintenance on my vehicle. Without fail, every interaction with the service department has been pleasant. The repair and any maintenance I have gotten has always been done well. Their waiting area is really nice, too. There is an area to charge phones or plug in your laptop, comfortable chairs, and television screens. They also have a snack bar that is complimentary. Cookies, hot chocolate or coffee, water, etc... A very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shelly, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Subaru Superstore of Chandler as your first choice for service!
Had someone waiting for me out front. Very nice people...
Had someone waiting for me out front. Very nice people and greeted and asked if need water or restrooms. The guys that sold me my car did a great job all around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Justin_mooney. Thank you and we hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!
Superb experience,
Transparency, Honesty and Friendliness were superb across the board with everyone we came in contact with at the Superstore of Chandler. Our salesman, John Barravecchio was absolutely outstanding in every respect! Likewise, Daniel Strebler's introductory product delivery and technology session was very very helpful.. Looking forward to getting the full tutorial from Daniel. Last but not least was the simplicity with which Marc Dicino handled the financial aspects was wonderful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mpicoult, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
Service
Always good, very friendly and helpful. Service areas always clean and well stocked with goodies , fresh fruit and cookies, coffee, tea, water and more. Free internet, all this makes it a comfortable wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeannine, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope to be of service to you again! Take care!
Tom Darby was very helpful during the process of buying a...
Tom Darby was very helpful during the process of buying a new vehicle! His explaination of the safety features was a factor in making our final decision to purchase a subaru!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Smcostanti. Thank you and we hope to see you again! We want all our customers to feel this way when leaving our dealership!
We have purchased 2 cars from Thomas Darby over the years...
We have purchased 2 cars from Thomas Darby over the years and will purchase our next car from him! He is knowledgeable, compassionate and trustworthy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Riggs.lavonne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru Superstore of Chandler!
Sold on Subaru
I have been driving Toyotas for 15 years, but now am a very happy new Subaru Crosstrek owner. Very impressed with the atmosphere at the dealership, all employees I dealt with were courteous, helpful, no pressure. Imad Sinno worked with me over two visits to find just the right vehicle and get the price down to where I felt comfortable. I appreciated his patience and accommodations for my circumstances. I'm definitely pleased with my new car and Subaru Superstore of Chandler.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive star rating, Sdjensen1@cox.net! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Thank you so much for choosing Subaru Superstore of Chandler as your first choice for service!
Steve Bollman was extremely helpful in finding us the car...
Steve Bollman was extremely helpful in finding us the car of our dreams. He wasn’t pushy, like other sales people at other dealerships. He took the time to understand what we were looking for and always kept our interest in mind. I would highly recommend Steve to all of my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hgafke, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent First Car Buying Experience and Service
Every employee I have interacted with has gone above and beyond to help me. Every step of the car buying experience and car service was explained before anything was decided on. I am proud to continue being apart of the Subaru Family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Slawskig, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!