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Subaru Superstore of Chandler

(2,800 reviews)
Visit Subaru Superstore of Chandler
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2014 state dealer award
View 11 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 619-6406 (480) 619-6406
Used (480) 619-5743 (480) 619-5743
Service (480) 666-9399 (480) 666-9399

Reviews

(2,800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Chandler from DealerRater.

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Steve Bollman was great! Made the process super easy and...

Steve Bollman was great! Made the process super easy and he’s a very personable guy. No complaints from us it was an all around great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. We hope to see you soon!

Best car buying experience to date! Subaru is an Amazing...

Best car buying experience to date! Subaru is an Amazing car company, and it is obvious their philosophies trickle down to their employees and dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pbarr777, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Subaru Superstore of Chandler

Courteous and Helpful Sales Associates

Brandon was courteous and NEVER pushy, encouraging us to take our time and helping us to understand the features of the different Outbacks. Even when he was out sick he made sure someone at the showroom could look out for us, having particular models available for us to test drive. Ron was great when we came in for our test drive and vehicle pickup. Ron told us about the Phoenix Car Show where we could not only see many makes and models to narrow our search, but also that Subaru gave out coupons there. We appreciated very much the orientation that Dustin gave us with the all the tech and will be taking advantage of the catered monthly orientation class for new owners. Brent in finance was good to work with. He was a great listener and was flexible in establishing a finance plan for us. We highly recommend Chandler Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose us for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Take care! Thanks again for your recommendation.

Delivery specialist

Dustin Fieger was a great help explaining how our Subaru works. We were confused about how many things worked but Dustin carefully explained everything to us. The session lasted over an hour and we learned a lot. We were informed about the monthly meeting if we come up with more questions. We were very impressed with the dealership in general. R and B Bosell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Best Experience Ever

My wife and I stopped by to look at used Foresters. We worked with Josh Berkley and he located the car that fit our criteria. It happened to be across the street at the Volvo dealer. Josh was a pleasure to work with. It was by far the best experience I've had buying a car. He listened carefully, was never pushy, and it felt like buying from a friend. I can't say strongly enough how satisfying this experience turned out. Kudos to Josh and Subaru Superstore of Chandler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Robbbettykay, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru Superstore of Chandler! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru Superstore of Chandler!

I’ll send family and friends!

My salesperson was very down to earth and personable. I never felt pressured to buy. His knowledge of the vehicles was unsurpassed. Overall, he made car buying a pleasant rather than a dreaded experience. That’s why I feel comfortable sending family, friends and people I care about to this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Great car buying experience from the momentwe set foot on...

Great car buying experience from the momentwe set foot on their lot. Knowledgeable staff that know their vehicles inside out, and who go the extra mile to ensure that you understand how to operate all the buttons/functions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Thank you again, Darby!

We had a very positive experience when buying our first Forester from Darby a few years ago. I had no hesitation in returning for help when I needed a replacement car. He has always been friendly, kind, and patient without making us feel pressured. Thank you, Darby!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Worth the drive from Tucson!

Darby and every other employee I met at Subaru Superstore of Chandler was genuinely friendly and was incredibly helpful. I did not feel pressured at any point during the process, even when I made a visit solely to test drive and compare vehicles. This truly gave them an edge over other dealerships when it came time to buy, on top of their reasonable pricing and fees. I would definitely recommend this dealership and especially Darby for purchasing a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

No pressure dealer. I felt welcomed but not pounced upon....

No pressure dealer. I felt welcomed but not pounced upon. Charlie Webb was my sales associate. He listened to what I wanted & was very patient. I test drove several models. Camille also was very helpful explaining different packages. Sales manager & everyone was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Oceanrse, it means so much to us that you chose our dealership for all your automotive needs! We set high expectations for ourselves and aim for 100% customer satisfaction so it’s gratifying to hear you had a great experience with us. Thank you so much for your kind review; we are happy to pass along your comments to Charlie Webb, Camille, and the team here at Subaru Superstore of Chandler! We hope to be of service to you again! Take care!