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Dave Cross Motors

(372 reviews)

Reviews

(372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Cross Motors from DealerRater.

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Great Service

Welcomed by staff upon arrival even towards the end of the day. Enjoyed the clean waiting area with big screen TV and plug in for me to plug my laptop in to work while waiting. Quality of work was outstanding. Kudos to your shop staff too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New car buying made as easy as possible.

Matt Cross is one class act. He knows everything about GM products, listens to your wants and needs as well as find you the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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too expensive!!!

The cost was OUTRAGEOUS!! I'll be looking for a more reasonably priced auto service - hope to find a reliable service!!!! I just can't afford the high cost!!! Otherwise, service is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Gary was very attentive and knowledgeable. He went out of his way to get us the best deal. We will definitely want him to be our salesman the next time we're ready to trade!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service new and lean place.

Always Good! Love the Cross boys!! Feel right at home with them and always satisfied with the work they do for me. And love my new car ..almost new 2013.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Urgent Tire Repair

I found a screw in my tire on Friday around noon over the Thanksgiving weekend. We were planning a 3 hour drive later that afternoon. I took it to Dave Cross and they took care of it immediately while I waited (watching college football for 20 minutes in their waiting area).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service / Excellent Facility

Always someone there to immediately greet you and to find out about your service needs. New facility is a great improvement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding Service

I had a very pleasant experience at Dave Cross Motors; Matt Cross did a great job answering my questions and provided information that helped me feel comfortable and confident with my purchase. I had been to other car dealers prior to coming to Dave Cross and can honestly say this was by far the best experience I had. I appreciated the helpfulness and professionalism that was shown by all I came in contact with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience and friendly staff!

I have had many experiences buying new GM cars and the staff at Dave Cross is by far the most friendly and yet professional group to buy a car !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service! Super techs that care.

Staff was absolutely amazing. They went out of their way to find the problem and made sure my handicapped cousin and myself safe! Thank you so much to a dedicated staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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