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Dave Cross Motors

(374 reviews)

Reviews

(374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Cross Motors from DealerRater.

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Great experience and friendly staff!

I have had many experiences buying new GM cars and the staff at Dave Cross is by far the most friendly and yet professional group to buy a car !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service! Super techs that care.

Staff was absolutely amazing. They went out of their way to find the problem and made sure my handicapped cousin and myself safe! Thank you so much to a dedicated staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good service, easy to get to and clean.

Even though it was a late appointment, I was pleased that they took the time to fix the latest recall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Services

The family friendly atmosphere make me feel welcome and comfortable to have my car worked on. I trust the mechanics when I am told what is wrong with my car. I needed a new remote-starter, but before they program the new remote the mechanic try to program the old one. This and all other services is what keep me bringing my car to Dave Cross Buick GMC. When General Motors had the recall on my HHR, Dave Cross did everything to make my grandchildren and I were save by placing me in a rental car. The love and concern that was given to my family when my son-in-law passed was another show of Dave Cross going above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Loved the free car wash with the oil change.

This was just an oil routine oil change. I was surprised that they didn't put in the longer lasting synthetic oil which I had been told in the past that it was recommended. I didn't tell Dave, the service writer to use that more expensive oil, but maybe I should have. Other than that, all is well. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great people, very nice dealership

Very good experience. The third truck I have bought from Davis cross and have had a good experience every time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

Always smooth and great communication. All issues were resolved and maintenance performed - along with a nice car wash to top it off!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome service!

David Cross was amazing to work with (as always). Got us in and out in a timely manner considering all of the work we had to do to my Acadia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clean, efficient, friendly

When I walked in your service person knew me by my first name, like I was family. Recall notice was handled quickly and professionally and all my questions completely about the recall. I feel safe in my GM cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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In and Out

Was able to get me in last minute and also perform a recall and rotation on my tires in just one hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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