Skip to main content

Dave Cross Motors

(374 reviews)

Reviews

(374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Cross Motors from DealerRater.

Want to share your experience with this dealership?

Write a review

ZERO PRESSURE TO BUY!

Excellent experience! There were no high pressure tactics used to get us to buy a new Buick LaCrosse at Dave Cross. Matt Cross was very knowledgeable and respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

I always love talking to Niko. He listens to me and is concerned that my problems are taken care of. I appreciate the replacement of the radio, since this is the 2'd time I've had a problem with the navigation system.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best experience ever

The easiest experience ever!! When time comes to replace this car, I'll become a repeat customer!! Don Paddock was a great salesman who listened to what we were looking for and what we wanted financially and HE MADE IT HAPPEN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Suggestion

Good experience and on time service. One thought. For those of us that take time from our day to have appointments, my previous dealer had several computers available so clients would not miss valuable work time waiting. I greatly appreciated this convenience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Our experience at Dave Cross Motors

Our experience with Dave Cross motors goes back a ways, starting with Jim Elsloo. He was great, and now we have been working with Matt, and you couldn't ask for better service. We are happy customers!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Very good experience. Our salesman Matt Cross is great and we appreciate him and the concern he shows for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

excellent customer service

I set out to buy a Chevy pickup and was just cruising through the lot but stayed because of the no pressure-just facts process I got from my salesman (Matt Cross). Have already recommended to two friends to go see him for a vehicle. I myself would be inclined to go back to the dealership for another vehicle when it is time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Thanks to the service person I was told I was eligible for an air bag warranty work. I would never have known this if he had not told me. The service department is the reason I will buy my next car at Dave Cross

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fantastic Dave Cross GMC Service

I had called to schedule an oil change. Dave saw that my 09 Acadia was also on the air bag recall and included that as well without my needing to ask about it. I always get fantastic service from Dave Cross GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great overall experience, couldn't be happier

I could not be more pleased that I decided to go with Dave Cross Motors to buy a vehicle. I had been looking for a used Chevy Silverado, and I found one online that they had the exact model/trim/features I was looking for, so I decided to go give it a look. Not only was the truck in beautiful condition, the salesmen and finance manager (Sam, Gary and Justin) were some of the nicest people I have ever worked with. I was approached with a smiling, friendly face, and I instantly had the feeling that they were not trying to pressure me into buying anything. I went there near close one night and as I was walking away, Gary had just said "Come by tomorrow and give it a test drive. If you like it then maybe we can make a deal. If not, then that's okay!" Right then I knew that they were not one of those dealerships that are pushy and just trying to make a sale. So I came back the next day and worked with Sam and Justin on making a deal after test-driving the truck, and they were very honest, caring people. I ended up making a deal the next day. I cannot say enough good things about my overall experience of buying my first truck. I recommend this dealership to anyone looking for a new or used car with great, professional and honest people. In the future when I need to get a new vehicle, Dave Cross is first on my list.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.