Reviews
ZERO PRESSURE TO BUY!
Excellent experience! There were no high pressure tactics used to get us to buy a new Buick LaCrosse at Dave Cross. Matt Cross was very knowledgeable and respectful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I always love talking to Niko. He listens to me and is concerned that my problems are taken care of. I appreciate the replacement of the radio, since this is the 2'd time I've had a problem with the navigation system.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best experience ever
The easiest experience ever!! When time comes to replace this car, I'll become a repeat customer!! Don Paddock was a great salesman who listened to what we were looking for and what we wanted financially and HE MADE IT HAPPEN!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Suggestion
Good experience and on time service. One thought. For those of us that take time from our day to have appointments, my previous dealer had several computers available so clients would not miss valuable work time waiting. I greatly appreciated this convenience.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our experience at Dave Cross Motors
Our experience with Dave Cross motors goes back a ways, starting with Jim Elsloo. He was great, and now we have been working with Matt, and you couldn't ask for better service. We are happy customers!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Very good experience. Our salesman Matt Cross is great and we appreciate him and the concern he shows for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent customer service
I set out to buy a Chevy pickup and was just cruising through the lot but stayed because of the no pressure-just facts process I got from my salesman (Matt Cross). Have already recommended to two friends to go see him for a vehicle. I myself would be inclined to go back to the dealership for another vehicle when it is time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Thanks to the service person I was told I was eligible for an air bag warranty work. I would never have known this if he had not told me. The service department is the reason I will buy my next car at Dave Cross
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic Dave Cross GMC Service
I had called to schedule an oil change. Dave saw that my 09 Acadia was also on the air bag recall and included that as well without my needing to ask about it. I always get fantastic service from Dave Cross GMC.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great overall experience, couldn't be happier
I could not be more pleased that I decided to go with Dave Cross Motors to buy a vehicle. I had been looking for a used Chevy Silverado, and I found one online that they had the exact model/trim/features I was looking for, so I decided to go give it a look. Not only was the truck in beautiful condition, the salesmen and finance manager (Sam, Gary and Justin) were some of the nicest people I have ever worked with. I was approached with a smiling, friendly face, and I instantly had the feeling that they were not trying to pressure me into buying anything. I went there near close one night and as I was walking away, Gary had just said "Come by tomorrow and give it a test drive. If you like it then maybe we can make a deal. If not, then that's okay!" Right then I knew that they were not one of those dealerships that are pushy and just trying to make a sale. So I came back the next day and worked with Sam and Justin on making a deal after test-driving the truck, and they were very honest, caring people. I ended up making a deal the next day. I cannot say enough good things about my overall experience of buying my first truck. I recommend this dealership to anyone looking for a new or used car with great, professional and honest people. In the future when I need to get a new vehicle, Dave Cross is first on my list.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car