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Dave Cross Motors

(374 reviews)

Reviews

(374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Cross Motors from DealerRater.

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Very clean and cormfortable waiting room.

I have been to the service department at Dave Cross on several occasions and have always been treated with respect and all work was done promptly. I have not had to return to have something worked on twice. You have one service manager named Don who really goes out of his way to make sure that all work is explained and done properly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service, nice waiting fecilities.

I was pleased they could handle my flat tire in a timely manner and they even washed my car which was a surprise since they had not washed it the last time I was in for service. Everyone was kind. However when I had left the dealership I found an antenna in my front passenger seat and had to drive back to the dealer to have them replace it since I had no idea where it came from. They replaced it promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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nice new building

Matt was very knowledgeable about the product and took his time explaining all the new and different features on the new 2014 denali pickup truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great & prompt service

Nico is the best. He is alwyas so helpful and patient, since I'm not very tech knowledgable. The work was done in less time than was thought. I think it would be a great idea to have classes for the new technology, so we would know what all is available without reading the manual page by page.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding Customer Service!!!

Friendly, streamlined process. Best experience I have ever had at a dealership. I will recommend this dealership to anyone I know looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

As a salesman myself, I truly hate buying new cars and trucks. But Dave Cross was one of the best I've dealt with in years and will be buying many new cars from them in future. They made it easy to trade and were very fair and honest. Financing was made easy and clear to understand. From my salesman to Chad Cross himself I couldn't have been more happy with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, Knowledgeable Auto Service Rep

We worked with Nico in your service area to get quotes, set the appointment, and keep us updated on the installation of new tires, recall repair, and oil change. He was very knowledgeable and provided overall some of the best customer service I've experienced at an automotive service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and a clean vehicle

The service was completed quickly. And the Service and sales staff were very friendly and helpful. Car was also vacuumed and washed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Satisfied buying experience

Richard Hill, Chad Cross and Justin Crenshaw made my truck buying experience stress free. Thank all your people for being a professional car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great, honest people with fair prices!!

Great people who kept me up to date on the progress of my car. Quick, fair pricing and they even told me that I did not need brakes when I was sure that I did. They could have easily threw new brakes on and charged me for them. I was a first time customer but will be returning!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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