Reviews
My car went in with one issue and came out 2 months later for something that should’ve take a day or 2 max with 5 more issues than it went in with! This was the absolute worst experience deal with a shop in my life!
My car went in with one issue and came out 2 months later for something that should’ve take a day or 2 max with 5 more issues than it went in with! This was the absolute worst experience deal with a shop in my life!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Derrick - I'm very sorry to hear about the issues you ran into with your vehicle and can certainly understand why you'd be upset. We always want to provide efficient repairs, so I will look into what happened here. In the meantime, please get in touch so that we can work toward restoring your confidence in our service. Thank you, Robert Lacher - Fixed Ops Director - (206) 588-4208
Had my MINI serviced here recently after it started throwing multiple codes. Brian handled everything, explained the costs up front and gave me a chance to opt in or out, which I appreciated. I waited there and everything was fixed within a few hours. Thanks Brian and team! Also loved the video the mechanic provided during the service!
Had my MINI serviced here recently after it started throwing multiple codes. Brian handled everything, explained the costs up front and gave me a chance to opt in or out, which I appreciated. I waited there and everything was fixed within a few hours. Thanks Brian and team! Also loved the video the mechanic provided during the service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alison, thank you for sharing your story with Brian and the team. We wish you safe travels. Come see us again at Seattle MINI!
My third annual maintenance trip. It was easy to set up and as always I waited inside the dealership as the car went through the checks and tune ups. Appreciate the quick and efficient service!
My third annual maintenance trip. It was easy to set up and as always I waited inside the dealership as the car went through the checks and tune ups. Appreciate the quick and efficient service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vikram, thank you for choosing Seattle MINI for your maintenance needs! It means a lot to hear that our team made the process seamless and efficient. See you next time!
I had a great experience working with Russell and the finance manager at Seattle Mini. Russell was extremely helpful throughout the entire process by being knowledgeable, patient, and genuinely focused on making sure everything went smoothly. The financing portion was also surprisingly easy and stress-free, which I really appreciated. Overall, the whole experience was seamless from start to finish. I’ll definitely be back for my next Mini. Thank you to the team for making this such a positive experience!
I had a great experience working with Russell and the finance manager at Seattle Mini. Russell was extremely helpful throughout the entire process by being knowledgeable, patient, and genuinely focused on making sure everything went smoothly. The financing portion was also surprisingly easy and stress-free, which I really appreciated. Overall, the whole experience was seamless from start to finish. I’ll definitely be back for my next Mini. Thank you to the team for making this such a positive experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kristen, we're delighted to hear that Russell and our finance team made your experience smooth and enjoyable. Thank you for choosing Seattle MINI and sharing your feedback. We look forward to assisting you again in the future! Safe travels!
I foundMichael at seattle mini service to be very knowledgeable on what was available for my car and how long it would take and was very helpful in me planning how I was going to leave it overnight and accommodating for the that I Possiblywasn’t going to be able to get there the day that it was gonna be available Also, I had said how much I miss having my car vacuumed out Before Covid had stopped that service and when I picked up my car, it was vacuumed. I was so happy.
I foundMichael at seattle mini service to be very knowledgeable on what was available for my car and how long it would take and was very helpful in me planning how I was going to leave it overnight and accommodating for the that I Possiblywasn’t going to be able to get there the day that it was gonna be available Also, I had said how much I miss having my car vacuumed out Before Covid had stopped that service and when I picked up my car, it was vacuumed. I was so happy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Genia, we're pleased to hear Michael provided such knowledgeable and accommodating service. We're also glad you were happy with the vacuuming. Thanks for choosing Seattle MINI and for your kind words. Safe travels!
Cosmin was a great sales person. He knew the vehicle inside and out and was able to answer all of my questions. Pricing was fair, so no need for haggling. I would highly recommend Cosmin and Seattle MINI!
Cosmin was a great sales person. He knew the vehicle inside and out and was able to answer all of my questions. Pricing was fair, so no need for haggling. I would highly recommend Cosmin and Seattle MINI!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sue, thank you for recommending Cosmin and our team! We are so glad to hear that you had a knowledgeable and straightforward purchase at Seattle MINI. Safe travels ahead!
Benjamin Cavazos and Seattle Mini are simply the best. Just bought my second Mini Cooper S from them, this time a 2026 convertible. Excellent transaction and even better personal service. Highly recommended!
Benjamin Cavazos and Seattle Mini are simply the best. Just bought my second Mini Cooper S from them, this time a 2026 convertible. Excellent transaction and even better personal service. Highly recommended!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new 2026 Mini Cooper S Convertible! We’re glad Benjamin and the Seattle MINI team made your experience special. Enjoy every drive!
Good service, fair pricing, and answers all questions! I will continue to use Seattle Mini.
Good service, fair pricing, and answers all questions! I will continue to use Seattle Mini.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that our Seattle MINI team delivered an excellent experience. Thank you, Geo!
Our Mini was due multiple routine maintenance services. Brian was our service rep and was knowledgeable, friendly and made certain we were taken care of. All services were completed. Thank you Brian and Mini service dept.
Our Mini was due multiple routine maintenance services. Brian was our service rep and was knowledgeable, friendly and made certain we were taken care of. All services were completed. Thank you Brian and Mini service dept.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, we’re glad to hear Brian made your service visit at Seattle MINI smooth and knowledgeable. We will pass on your kind words, and we look forward to helping you again!
Excellent inventory of used cars. Sales person very helpful during the entire experience a a
Excellent inventory of used cars. Sales person very helpful during the entire experience a a
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for stopping by to leave Seattle MINI a wonderful review!