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Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 6:00 PM

Koeppel Subaru Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2010

For over 5 years, Koeppel Subaru has been the only Better Business Bureau "A" rated Subaru dealer in NYC. That is a tough accomplishment and it means that you can trust Koeppel Subaru! As a premier dealer of new and used Subarus, our dedicated sales staff and top-trained technicians are here to make your purchase or service experience fun, easy and financially advantageous.

...



The Koeppel family has been selling and servicing New York's cars since 1937. We are proud and excited to include Subaru in the Koeppel family - and family is exactly how you will be treated. Call, email or come in today. You will be glad you did!

"Confidence in Motion"

Service

Oil, Filter Change

$39.95 and up*

Brake Inspection

Complimentary

Multi-Point Inspection

Complimentary

Wheel Alignment (AWD)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
166 lifetime reviews. Includes reviews of Koeppel Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 25, 2018

    I had an amazing experience at Koeppel Subaru when I was buying my CPO Forester. The staff was extremely nice, especially Jordan at the CPO office and... Jose (both managers) and Angel. They are very courteous and professional. They happily answer any questions you have. The whole process was very transparent. When I first saw the car, Jordan gave me on paper what the "out-of-the-door" cost is. I did not pay even a dollar more than that amount. The price was already reasonable, so I didn't negotiate much. In fact, they promptly returned my holding deposit and the little amount of over-payment my bank made. They did not try to upsell their financing options when I told I have a pre-approval from my bank. Jose mentioned to me about the Extended Warranty Coverage, but did not upsell it when I said I couldn't afford to buy it at that time. A few issues came up when they were trying to do my registration due my temporary visitor status, but they were very patient and explained to me exactly what I needed to do. Overall, I think Koeppel Subaru is an excellent dealership as far as the purchasing experience goes. I won't be living in this area for too long to see if their maintenance service is equally good, but I'm guessing it will be as good as this experience. Bottom line - If you are looking for a Subaru around NYC, this is the place you must go!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Koeppel Subaru

    Thank you for this great feedback, Thilina. It's great to hear that your experience was smooth from start to finish. If there is anything else that we... can do for you, please do not hesitate to reach out. Sincerely - Koeppel Subaru Team


    Worked with:
    Jordan Germosen

    Used Car Sales Assistant Manager

    NOT RATED

  • 5.0 out of 5
    October 24, 2018

    I had an amazing experience at Koeppel Subaru when I was buying my CPO Forester. The staff was extremely nice, especially Jordan at the CPO office and... Jose (both managers) and Angel. They are very courteous and professional. They happily answer any questions you have. The whole process was very transparent. When I first saw the car, Jordan gave me on paper what the "out-of-the-door" cost is. I did not pay even a dollar more than that amount. The price was already reasonable, so I didn't negotiate much. In fact, they promptly returned my holding deposit and the little amount of over-payment my bank made. They did not try to upsell their financing options when I told I have a pre-approval from my bank. Jose mentioned to me about the Extended Warranty Coverage, but did not upsell it when I said I couldn't afford to buy it at that time. A few issues came up when they were trying to do my registration due my temporary visitor status, but they were very patient and explained to me exactly what I needed to do. Overall, I think Koeppel Subaru is an excellent dealership as far as the purchasing experience goes. I won't be living in this area for too long to see if their maintenance service is equally good, but I'm guessing it will be as good as this experience. Bottom line - If you are looking for a Subaru around NYC, this is the place you must go!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave this great feedback! We're happy to see that you enjoyed your experience with us. We look forward to seein...g you next time you need automotive assistance. Take care. Sincerely - Koeppel Subaru Team


    Worked with:
    Jordan Germosen

    Used Car Sales Assistant Manager

    NOT RATED

  • February 24, 2017

    After taking the time to look at several car dealerships I am truly happy I went to Koeppel and met Ben. He was helpful, professional, informative, and... attentive. I asked many questions. He answered all of them and always returned my calls. More importantly, he was a genuinely nice person. Excellent customer service. If you want a Subaru go see Ben!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Christine for your review. We are so happy that Ben was able to help you with your next Subaru and provide a Koeppel experience that we prid...e ourselves on.

  • 5.0 out of 5
    September 25, 2018

    Nelson and Jose were great. They explained every thing clearly and calmed my nerves. I had a great experience and will definitely recommend them and this... dealership. Gino was also great.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Koeppel Subaru

    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you ha...ve any concerns about your vehicle. Sincerely ¿¿¿ Koeppel Subaru Team


    Worked with:
    Nelson Peraza

    Sales Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    September 25, 2018

    The sales consultant and the rest of the personnel at Koeppel Subaru have been extremely helpful and friendly throughout the process. Very happy with... the service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Koeppel Subaru

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your... recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely ¿¿¿ Koeppel Subaru Team


    Worked with:
    Nelson Peraza

    Sales Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    September 18, 2018

    Excellent service center. I would highly recommend the Koeppel Subaru Service Center for those who love there cars. Service staff - Miguel Enrique, Miguel... Pena, Teresa Lawrence. The team of service center were great! They very helpful and honest! Very professional and no pressure sale! I like that the service center open early. Paperwork done very smoothly. Service work performed excellently. Waiting time minimized. Thank you! Overall the place is very clean, waiting room have everything what you need - tv, free Wi-Fi, free coffee/tea and snack, cold water... I began to service my car in this center because I had bad experience in the previous one - Star Subaru

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Koeppel Subaru

    We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us... feedback. Thank you for continually choosing Koeppel Subaru for your vehicle needs. Sincerely ¿¿¿ Koeppel Subaru Team


    Worked with:
    Koeppel Subaru Service Department

    Parts & Service

    (3.2) 18 reviews

  • 5.0 out of 5
    September 9, 2018

    I found Koeppel staff to be very professional, informative and helpful. All my questions were answered, my options reviewed and explained, and the exact... car I wanted provided. I could not have been happier with my entire experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love hearing about customers that have a terrific experience at Koeppel Subaru. We know that buying a car is an important decision and we are proud... that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely - Koeppel Subaru Team


    Worked with:
    Maureen Heffernan

    Business Manager

    (4.7) 9 reviews

    Ken Wu

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 5, 2018

    I can't tell you how happy I am Dealing with Koeppel Subaru and the staff. Nelson and Jose are the best! They really care about the concerns of the customer... and they do not rush you through anything I traded in my 2011 Impressa Sport. I was offered coffee, water and even lunch. Wow I felt so comfortable there I will always go back when I need a new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Koeppel Subaru

    We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely ¿¿¿ ...Koeppel Subaru Team


    Worked with:
    Nelson Peraza

    Sales Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    September 5, 2018

    GREAT SALESMAN ... NELSON PERAZA KNOWLEDGABLE DIRECT / HONEST NO GAMES NO PRESSURE GOOD DEAL PROFESSIOALS ALL THROUH THE PROCESS GEORGE IN SERVICE... ( MGR ) IS A GEM

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Koeppel Subaru

    Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your ...experience was and for choosing us for your automotive needs! Sincerely ¿¿¿ Koeppel Subaru Team


    Worked with:
    Nelson Peraza

    Sales Consultant

    (5.0) 14 reviews

    Koeppel Subaru Service Department

    Parts & Service

    (3.2) 18 reviews

  • 5.0 out of 5
    September 4, 2018

    It was my first time experience buying my own car, Koeppel Subaru is an amazing dealership in having many attractive car options to choose from.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Koeppel Subaru

    It was a pleasure to read about your first buying experience. Congratulations on your new Subaru! Our top priority is delivering informative service a...t an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely ¿¿¿ Koeppel Subaru Team


    Worked with:
    Nelson Peraza

    Sales Consultant

    (5.0) 14 reviews

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