Koeppel Subaru

I had an amazing experience at Koeppel Subaru when I was buying my CPO Forester. The staff was extremely nice, especially Jordan at the CPO office and... Jose (both managers) and Angel. They are very courteous and professional. They happily answer any questions you have. The whole process was very transparent. When I first saw the car, Jordan gave me on paper what the "out-of-the-door" cost is. I did not pay even a dollar more than that amount. The price was already reasonable, so I didn't negotiate much. In fact, they promptly returned my holding deposit and the little amount of over-payment my bank made. They did not try to upsell their financing options when I told I have a pre-approval from my bank. Jose mentioned to me about the Extended Warranty Coverage, but did not upsell it when I said I couldn't afford to buy it at that time. A few issues came up when they were trying to do my registration due my temporary visitor status, but they were very patient and explained to me exactly what I needed to do. Overall, I think Koeppel Subaru is an excellent dealership as far as the purchasing experience goes. I won't be living in this area for too long to see if their maintenance service is equally good, but I'm guessing it will be as good as this experience. Bottom line - If you are looking for a Subaru around NYC, this is the place you must go!

I had an amazing experience at Koeppel Subaru when I was buying my CPO Forester. The staff was extremely nice, especially Jordan at the CPO office and... Jose (both managers) and Angel. They are very courteous and professional. They happily answer any questions you have. The whole process was very transparent. When I first saw the car, Jordan gave me on paper what the "out-of-the-door" cost is. I did not pay even a dollar more than that amount. The price was already reasonable, so I didn't negotiate much. In fact, they promptly returned my holding deposit and the little amount of over-payment my bank made. They did not try to upsell their financing options when I told I have a pre-approval from my bank. Jose mentioned to me about the Extended Warranty Coverage, but did not upsell it when I said I couldn't afford to buy it at that time. A few issues came up when they were trying to do my registration due my temporary visitor status, but they were very patient and explained to me exactly what I needed to do. Overall, I think Koeppel Subaru is an excellent dealership as far as the purchasing experience goes. I won't be living in this area for too long to see if their maintenance service is equally good, but I'm guessing it will be as good as this experience. Bottom line - If you are looking for a Subaru around NYC, this is the place you must go!

After taking the time to look at several car dealerships I am truly happy I went to Koeppel and met Ben. He was helpful, professional, informative, and... attentive. I asked many questions. He answered all of them and always returned my calls. More importantly, he was a genuinely nice person. Excellent customer service. If you want a Subaru go see Ben!

Nelson and Jose were great. They explained every thing clearly and calmed my nerves. I had a great experience and will definitely recommend them and this... dealership. Gino was also great.

The sales consultant and the rest of the personnel at Koeppel Subaru have been extremely helpful and friendly throughout the process. Very happy with... the service.

Excellent service center. I would highly recommend the Koeppel Subaru Service Center for those who love there cars. Service staff - Miguel Enrique, Miguel... Pena, Teresa Lawrence. The team of service center were great! They very helpful and honest! Very professional and no pressure sale! I like that the service center open early. Paperwork done very smoothly. Service work performed excellently. Waiting time minimized. Thank you! Overall the place is very clean, waiting room have everything what you need - tv, free Wi-Fi, free coffee/tea and snack, cold water... I began to service my car in this center because I had bad experience in the previous one - Star Subaru

I found Koeppel staff to be very professional, informative and helpful. All my questions were answered, my options reviewed and explained, and the exact... car I wanted provided. I could not have been happier with my entire experience.

I can't tell you how happy I am Dealing with Koeppel Subaru and the staff. Nelson and Jose are the best! They really care about the concerns of the customer... and they do not rush you through anything I traded in my 2011 Impressa Sport. I was offered coffee, water and even lunch. Wow I felt so comfortable there I will always go back when I need a new car.

GREAT SALESMAN ... NELSON PERAZA KNOWLEDGABLE DIRECT / HONEST NO GAMES NO PRESSURE GOOD DEAL PROFESSIOALS ALL THROUH THE PROCESS GEORGE IN SERVICE... ( MGR ) IS A GEM

It was my first time experience buying my own car, Koeppel Subaru is an amazing dealership in having many attractive car options to choose from.