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Mark Miller Subaru South Towne

(1,100 reviews)
Visit Mark Miller Subaru South Towne
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 345-3197 (866) 345-3197
Used (855) 283-5263 (855) 283-5263
Service (877) 464-0759 (877) 464-0759

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Miller Subaru South Towne from DealerRater.

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Great. They took care of us. My kids liked the snacks....

Great. They took care of us. My kids liked the snacks. Dannee helped us get three vehicles excellent work. We look forward to many years of service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mark Miller Subaru South Towne!

First time buying a Subaru

I hope I enjoy is as much as I enjoy there doggy commercials Greg was great. Thank you very much for everything you did for us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cathy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

Highly Recommend this dealership

Courteous and efficient. Made servicing our car easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cheryl, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Emission test on my Suburu

Thank you for taking care of my car. I really appreciate it. I have total confidence in the people who work at Mark Miller. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marilyn, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Our experience was great. We didn’t have an appointment...

Our experience was great. We didn’t have an appointment but were meet by the friendly staff and helped straight away. Even though our requirements were a bit unusual our rep was helpful and never once tried to get us to buy something we didn’t want. We recommend them to anyone looking to buy a new or used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding support from the Service Department

Carlee Blankens gave us outstanding support and followup when we brought our new Forester in to get our Clear Bra installed. We received excellent support from the concierge staff explaining all of the buttons and functions on our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

24,000 MILE SERVICE

Love the service here, people are very friendly and they are quite to get you in and out. They also take the time to show you what they did and ask if you have any questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

bassetmommy3@gmail.com

I'm not dissatisfied with my repair, it was ultimately fixed correctly, but there were some miscommunications that caused me to have to bring my car back twice for the same repair. Despite this, the dealership made it easy for me by giving me a loaner car and arranging to drop the loaner car off and pick it up. Might I suggest a different call in system to get your car registered for repair? The person I spoke with argued with me about the fact that my car's seat belt was not malfunctioning. Given that I'd had my car for almost 3 years, and that this was NOT my first Outback, I was sure it was but she kept arguing with me. The Covid-Mania I'm sure had something to do with it but since it was ultimately fixed I'm good. Just thought I'd mention it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jason Murdock was an excellent non-pressure salesman.

Jason was very professional and anticipated our needs very well. Jason had 2 vehicles waiting that met our requirements. We actually selected one of them. Keith treated us very professionally and did not pressure us on any of the additional options. He presented them all, explained them well, allowing us to make our choices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Austin and team were amazing to work with. Very precise...

Austin and team were amazing to work with. Very precise and the service provided is top notch. Will definitely take my cars there for the rest of my time living in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.