Reviews
Customer Service
Rich was and is always great to work with. He not only knows the inventory but he listens to what our wants and needs are when we're trying to find the right vehicle for our family. He also goes the extra mile and fights for the best price for our trade in and on our new vehicle. I will only work with Rich when buying a new Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Experience
Richard Sousa was easy going very professional and respectful. I highly recommend him and the dealership they have a large selection and a very nice environment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Car Purchase Experience at Sneed Ford
I went to look at a car I found online and Derrick was very nice and helpful and answered all the questions we had, so I bought the car. I’m happy with my purchase!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Sneed Ford worth the 700+ mile drive!
I found Sneed Ford on the internet while Googling available colors for purchase of a 2017 Ford Fusion Energi Hybrid. Wow, did I ever hit the jackpot! Not only did Sneed Ford have the model and color vehicle I wanted, but the deal being offered on the completely-loaded, former Ford Executive vehicle was many thousands of dollars less than an equivalent vehicle I was being offered locally in Ann Arbor, Michigan! Having never purchased a vehicle sight-unseen, and out of state before, I was more than a little intimidated at the prospect of driving 700+ miles to a dealership I'd never dealt with before, but all of those fears evaporated the moment I met my salesman, Rich Sousa, early Saturday morning after an all night drive. Rich and Sneed Ford treated me with all the same respect and professionalism that I would have expected from my local Ford Dealership, and I couldn't be happier with the service and the vehicle itself! Thank you Rich Sousa and Dennis Sneed Ford for a great car purchasing experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Experience
Derrick was fantastic! Made the experience smooth and easy! Deff going to be a return customer. He has sold my little sister a car & now us. Fiancé will be returning as well as parents. Thank you for being expectional!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Deal!
Derrick Nolker, sales consultant, walked me through the whole experience. I would go through him again for my next upgrade!!😊 Overall it was a good experience and was in and out in no time. Didn't have to spend all day there to purchase a vehicle😀
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a great place to do business!
I bought my car on the internet. Dealt with Rich Sousa - and the man could not say NO! Everything I asked was meet with enthusiasm and a can do attitude. Everything he said he would do - was done completely and professionally. A great car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place and prices
Rich Sousa is an awesome salesman. Very friendly. I have bought several vehicles from him. Even came in on his day off to help me out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place
5 star service. Couldn't be more satisfied. Went there just to look and they hooked us up with a great vehicle and great warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service Experience
I brought my 2018 Mustang GT in for its first and complimentary oil change. The Sneed service team was able to fit me in on a Saturday and had me in and out in 30 - 45 minutes. The only reason it took as long as it did was because I asked them to look at a minor issue with the car. They addressed the issue without hesitation and consulted me to ensure I was happy with the outcome. Very happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
