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Dennis Sneed Ford

(1,761 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Customer Service

Rich was and is always great to work with. He not only knows the inventory but he listens to what our wants and needs are when we're trying to find the right vehicle for our family. He also goes the extra mile and fights for the best price for our trade in and on our new vehicle. I will only work with Rich when buying a new Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Experience

Richard Sousa was easy going very professional and respectful. I highly recommend him and the dealership they have a large selection and a very nice environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My Car Purchase Experience at Sneed Ford

I went to look at a car I found online and Derrick was very nice and helpful and answered all the questions we had, so I bought the car. I’m happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Sneed Ford worth the 700+ mile drive!

I found Sneed Ford on the internet while Googling available colors for purchase of a 2017 Ford Fusion Energi Hybrid. Wow, did I ever hit the jackpot! Not only did Sneed Ford have the model and color vehicle I wanted, but the deal being offered on the completely-loaded, former Ford Executive vehicle was many thousands of dollars less than an equivalent vehicle I was being offered locally in Ann Arbor, Michigan! Having never purchased a vehicle sight-unseen, and out of state before, I was more than a little intimidated at the prospect of driving 700+ miles to a dealership I'd never dealt with before, but all of those fears evaporated the moment I met my salesman, Rich Sousa, early Saturday morning after an all night drive. Rich and Sneed Ford treated me with all the same respect and professionalism that I would have expected from my local Ford Dealership, and I couldn't be happier with the service and the vehicle itself! Thank you Rich Sousa and Dennis Sneed Ford for a great car purchasing experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing Experience

Derrick was fantastic! Made the experience smooth and easy! Deff going to be a return customer. He has sold my little sister a car & now us. Fiancé will be returning as well as parents. Thank you for being expectional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Deal!

Derrick Nolker, sales consultant, walked me through the whole experience. I would go through him again for my next upgrade!!😊 Overall it was a good experience and was in and out in no time. Didn't have to spend all day there to purchase a vehicle😀

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

What a great place to do business!

I bought my car on the internet. Dealt with Rich Sousa - and the man could not say NO! Everything I asked was meet with enthusiasm and a can do attitude. Everything he said he would do - was done completely and professionally. A great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great place and prices

Rich Sousa is an awesome salesman. Very friendly. I have bought several vehicles from him. Even came in on his day off to help me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great place

5 star service. Couldn't be more satisfied. Went there just to look and they hooked us up with a great vehicle and great warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service Experience

I brought my 2018 Mustang GT in for its first and complimentary oil change. The Sneed service team was able to fit me in on a Saturday and had me in and out in 30 - 45 minutes. The only reason it took as long as it did was because I asked them to look at a minor issue with the car. They addressed the issue without hesitation and consulted me to ensure I was happy with the outcome. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.