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Dennis Sneed Ford

(1,761 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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2012 Ford Focus SEL

I enjoyed my car buying experience with this dealer. Everyone was all smiles and very helpful the entire time. These guys were flexible and willing to work with me to get me into the car I wanted. Any question I asked received an honest answer which I really appreciated. The only negative things I have to say about my new car is that not even two weeks after I bought it, I found out that the terminal that fits over the battery was a little to big so sometimes my car would not start. I’d have to pop the hood and jiggle the terminal downward for my car to start. I went to an auto shop and they put a shim over the terminal and since then I have had no problems starting my car. All problems aside, I would definitely recommend this dealership. I am very VERY pleased with my Ford Focus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Another car from sneed forx

I found what I wanted, Richard was very professional and told me if I had any more questions just come see him. Everyone from dennis down were very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very good!

I originally went to look at a Ford Focus but it had sold that day. The staff was very helpful on this busy Saturday . Especially Claudia, she helped me pick out the perfect car in my price range. I also want to brag on the owner. He was very helpful and kind. I will definitely be coming back and will recommend anyone to go here! I love my Ford Fiesta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Best experience I’ve had buying a car in a long time Shopped around on the Internet and Sneed had the best prices on a number of vehicles that I was interested in. I had to drive all the way from Oklahoma but I saved a few thousand dollars. The sales persons name was Rich Sousa and he, as well as the dealership were very easy to deal with and the financing dept was a no pressure experience. I would highly recommend again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Used car purchase

Claudia was very helpful and friendly and enabled me to get a very nice car for my daughter. Thank you very much for the service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great salesperson not crazy for sales manager

Our salesperson Claudia went over and above to help us when we purchased an Explorer from the dealership. There were some issues with a window that needed fixed and the sales manager said too bad. Claudia went to the service manager and the two of them resolved the issue. If it was left to the sales manager we would have been stuck with the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Car purchase

Great place to buy a vehicle. Derrick wasn't pushy and listened to what I wanted. He was very helpful. I would highly recommend buy your next vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great salesmen!!

Derrick was attentive, polite, helpful, courteous and strived to get my business. Couldn't have asked for a friendlier salesperson. Did all he could to get me in the car I wanted and at the price I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Effortless

Dave was very helpful and not pushy at all. Everyone was very nice and it could not have been easier to get our car. We would certainly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Truck purchase

Everyone there was friendly courteous do their job we will be back Family Oriented Dog friendly super nice place to do business Thanks to all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.