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Dennis Sneed Ford

(1,761 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Excellent selection and excellent service

After visiting other dealerships who weren't able to meet my needs, I visited Derrick at Dennis Sneed and left happy and in possession of my new MKC. I'll go back and would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent sales and finance service

When I first called this dealership Rich was the one that answered the phone and my questions. When I drove to the dealership and began walking around the lot, Rich appeared and I introduced myself as the person he had spoken with earlier in the day. Rich and his sales manager, Mr. Moss, worked diligently with me to create an opportunity that worked for me and the dealership. They put in extra effort when required to create their sale and my purchase. They answered my questions and provided explanations as sometimes more detail was needed. There was no owner's manual package in this used vehicle and they promised to have one in place, and provided additional discounts for me to remove some accessories from my trade in rather than have their shop remove them. The deal was made, papers were signed, and I then worked with the Business Manager, Ruth Espeland. She worked to create several financing opportunities. All in all not the trying experience many purchasers have come to expect when buying/trading vehicles. I highly recommend giving Dennis Sneed Ford a first chance on your next auto purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good and reliable dealership

Had a tight bugget and they worked with me, very fun and funny group of people. they even stayed and talked even after the doors closed. Have a fun and great time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

I've never had a better experience than I did here. I spotted the car I wanted online, reasonably priced, and emailed. After back and forth emails and a few phone calls with Derrick, we worked out a deal. I drove more than three hours for this deal and when I got there, I hopped in the car for a test drive. Derrick was great and able to deal with more than one customer without making me feel ignored. The team had all the paperwork ready and didn't try to change any of the numbers we agreed to, which is what I was expecting. Typical for a Saturday, I did have a bit of a wait, but several people came by to tell me what the status was and offer me water. Getting the final paperwork signed with Ruth was quick and easy. She is super organized. The whole process seemed way too easy and no one tried to change anything or sell me anything I didn't want. I'd definitely make that drive again. Thanks, guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks for all the help

Really nice dealership! Everybody there are friendly especially my sales Derrick,He explained all my question really well and patiently helping me with all my concerned! If I have a friend would like to purchase a car in future I'll definitely recommend Sneed Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Car Buying Experience!

This dealership has an extensive inventory, great customer service, and made this a fantastic experience. Found our car online, contacted Rich Sousa, and within 2 hours, we purchased our new vehicle. Easily the best car buying experience we've ever had! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Satisfied

Bought a vehicle thru Sneed Ford a month ago. Rich Sousa was easy to work with. Had a deal struck up and they had me in and out of the office in under 2 hours. Appreciated the ease of the purchase. Would go back to Sneed Ford again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

scott

very helpful in explaining new equipment in the car. this made them easy to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

We had purchased a vehicle from Dennis Sneed 3 years ago and had such a great experience, we came back. Once again, the service we received was fantastic! Rich was friendly and knowledgeable. He answered any questions we had honestly and took the time to make sure we found the right car for us. Ruth made the financing process easy and explained everything thoroughly. Bonus is Ellie the cute dog who was right with us every step. It was worth the 45 minute drive and we will go back when we are ready for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very easy!

Justin was a very helpful and friendly salesman and Ruth was very nice and efficient. They explained everything. No high pressure salesman! No surprises! Would buy there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.