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Dennis Sneed Ford

(1,761 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Great first time car buying experience!

Ruth and Rich were both extremely helpful! They answered any and every question I had. Rich kept in contact with me and helped me find the exact car I had in mind and Ruth helped me find a great rate to afford it! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great group of people

From start to finish I am astonished with the dealership and the folks I had the pleasure to work with. Derrick and Ruth were hands down the nicest and most professional people to work with. When you walk in the door at other dealerships you're greeted by a man who's initial question is, "how much are you looking to spend" or "what's your budget". NOT AT SNEED. You walk in the door and your greeted with a smile and someone asking how your day has been. I believe folks at Sneed actually care about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another Satisfied Customer.

The people at Dennis Sneed Ford are awesome! They will work with you to make you a satisfied and happy customer. I highly recommend working with these people from this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

HOSPITALITY, HOSPITALITY, HOSPITALITY!!!

What started with a few emails. Then a couple of phone calls to Derrick Nolker(Sales Consultant. ) Then a 7 hour drive to get the car at Dennis Sneed Ford. Honestly I couldn't asked for a better experience in buying my 2017 Lincoln Mkz . I was greeted by several staff members. Ruth(Financial Specialist) made me feel at home. All I can do is Smile, knowing what a wonderful journey, and wonderful people that had the pleasure of meeting! Thanks for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

I had a great time looking for cars here, the the price was great on so many of them. You can get a great vehicle that they'll show you the history of and everything about it, so it's clear there's no funny business. They were a joy to work with and I felt reassured in my business with them every step of the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

best value we could find

by far best selection of low mileage cars sneed had over 40 plug in electric cars most dealers in our area had none the entire experience was professional beginning to end

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

fairly happy with trade price...love lincoln mkz

Claudia was helpful in getting a better price for our Buick.....this was a deal maker. Claudia's technical knowledge of Lincolns needs improvement to train buyers how to operate the technology in Lincoln accessories. She was very polite and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Car buying made effortless.

I look on line for the car of my choice. Then sent an email to say I was interested in one particular car. Rich Carnahan personally called me from that email and asked the best time that I could come for a visit and take a closer look at the vehicle. I took a nice relaxing drive to Dennis Sneed Ford in Gower Mo. Rich met me at the door and showed the car that I selected and discussed on the phone. He is very professional and displayed many details of the car and then let me look it over myself. After seeing me satisfied, he suggested a test drive. While driving he read off all of the options and at the same time expertly helping me with some controls that I was becoming familiar with. What a fantastic experience, I was sold. I had to have that car. Rick Moss the sales manager met with me briefly and offered a price that I could not turn down. The only stipulation was that I was on a time crunch. He then introduced me to Ruth Espeland and she handled all of the paper work that gave me the customer the best deal of financing. While she was going through all of that process. Rich Carnahan took me back to the Service Department and introduced me to Brian Gatewood the Parts and Service Director. What a knowledgeable individual, he checked the servicing and made time for a state inspection.. everyone was so considerate of my time and well being. I was on a time crunch so I had to return to pick the vehicle up... When I returned Rich Carnahan again met me at the door and I was taken right into Ruth office to sign and initial some remaining documents to satisfy all of the legal aspects. It was quick and very efficient, such a pleasant visit. Everyone made me feel like I was the most important person there and everyone was concerned with my time and comfort. I will recommend this car buying dealership experience to everyone that will listen... To Dennis Sneed Ford and my car buying experience.... THANK YOU.... A HUGE THANK YOU!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful

Ruth was so great, helpful and wonderful! She got me appoved for a 2017 mkz. Justin the salesman was got me a pretty decent deal Rick the sales manager pretty tough negotiator. One complain i have is that i didnt get a full tank of gas when i drove it off the lot. I lived in lees summit so i had to stop after i left dealership to fill up😅😅😅

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service.

Derrick did an awesome job helping me, a first time car buyer, get exactly what I wanted at an awesome price. The process was very easy and not stressful at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.