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Dennis Sneed Ford

(1,761 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Excellent customer service,vehicles

This is our 3rd car bought here in a year, that should say it all. Great people and prices.Definitely recommend for anyone looking for a great deal. Will be back always our first choice in dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great dealership and Sales team

Rich helped me when buying a Ford Escape for my daughter. He was very nice and helpful in getting things done quickly. Rich was responsive to my questions and everything went very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

easy to purchase car

I had a great experience on buying my new car it was very quick and baron was a great person to deal with...I will definitely be turning in the future when i am ready to purchase another vehicle....Thank you for making my car buying experience painless.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great!

It was such an easy and fast experience. Love my new vehicle. Thanks again Derrick Nolker! We got there after a 4 hour drive and it only took an hour and a half to get into my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and Easy Deal

We purchased a 2016 Ford Mustang Convertible from Dennis Sneed Ford. Dave Campbell was very nice and responsive. Before we made the trip, we got a call from the Sales Manager who wanted to make sure we understood the background of the car we were buying. That call was appreciated. The whole buying process was quick. We were in and out of the dealership in record time. There were two things that differed from any other car buying experience I've ever had. One, they pushed the extended warranty pretty hard. I mean, we were buying a one year old car with 7,000 miles on it. I've never had a dealership push the warranty as hard as they did. We didn't buy one. We also couldn't finance through anyone other than Ford Motor Credit, which was strange. The rate was high, but we'll just refinance. The car was a good deal, so we couldn't complain too much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, Friendly Sales Staff

My salesman, Baron, was great to work with. He is very down to earth and treated me like a friend. The dealership was very professional but still had a welcoming, small-town feel. Ruth, the financing clerk was great to work with, too! She helped me find the lowest payments possible, and I got a great rate with the Certified Pre-owned program! I will definitely be recommending and coming back to this dealer in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice and friendly

Dave was awesome and listened to what we wanted and Ruth was very friendly and helpful. I highly recommend Sneed Ford. Definatly worth the drive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Used cars for a good price.

Beginning of this year I decided to take the long drive up north to Dennis sneed to test drive a couple of their explorers I saw online as their prices are very competitive. I worked Derrick Nolker who was very informative and helpful in helping me choose the right car for me. Derrick made the buying process very easy and transparent. Thanks to him I found the car I wanted at a fantastic and having lived with the car now for a couple months I have no buyers remorse what so ever. My only complaint is that the lady in charge of financing lacked any costumer service skills and it seemed that she wanted to give us financing terms at a ridiculous rate, if it weren't for a pre approval I had from my bank. Overall I was very happy with the service received from our sales person Derrick and would buy a car from him again. However word of advice is pay attention to the history of a used car and come in with alternative financing set up as not to get screwed with exorbitant interest rates.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I HEARBY RATE 5 PLUS STARS FOR MY AGENT WHO TOOK CARE OF ME

MY RATING IS HIGH BECAUSE MR.RICH SOUSA ,WHO I WAS VERY IMPRESSED WITH HIS SERVICE AS A SALESMAN I TOLD HIM WHAT I WANTED AND HE VERY HELPFUL IN MAKING MY SELECTION.VERY HAPPY -ELATED.THIS IS MY SECOND CAR I HAVE PURCHASED FROM DENNIS SNEED FORD.ALSO I WOULD RECOMMEND THEM TO ANYONE.AND I WILL ADD MY REGARDS TO RUTHIE SHE IS THE BEST,MR. SNEED DON'T EVER LOSE HER... <3

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fiesta

I found the car online, sent a request for information and received a prompt response. Fast and responsive service. Great experience, would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.