Reviews
Unbelievable
I bought a car from this dealership on March 17, 2017. The customer service from our Salesman, Derrick, was great! I love the car and actually got a good deal on it. However, my temp tags are set to expire tomorrow and I have not received my title. I've called all week to speak with Ruth and every time the receptionist tells me she's with a customer and she takes my name and number. I've never received a call back. Finally, after the 6th call I was done with the BS. I will now have to pay late fees and I'm sure a ticket for having expired tags.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Dealership
I came here to test drive a car I saw online. As soon as we walked in and I said my name, Rich Sousa immediately said "I'll get the key" before I even said what car I was talking about. Everyone was incredibly nice and knowledgeable about the vehicles on their lot and Ruth walked us through the financing quickly and was very straight-forward with the information so we always knew what we were signing and agreeing to. I didn't feel pressured to buy my car and would agree Sneed Ford to anyone looking to buy a Ford in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to understand, informative
Rich Carnahan helped me find a car that fit my needs as well as my budget, and I was able to drive away with a new car the same day. Once I had been approved for financing, Ruth Espeland made the process quick and easy to understand. I'm grateful to all the people at Dennis Sneed Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Ashley, It was our pleasure to work with you and find the perfect vehicle that was perfect for your wants, needs, and budget. Also, we Thank You for the review and of course, please tell your friends and relatives where you purchased your vehicle. Have a wonderful Day. Ruth Business Manager @ Dennis Sneed Ford
Great service and a large selection of vehichles
I came here to purchase my first car. Rich Sousa was awesome and got me a great deal on a used ford focus. He's friendly and upfront throughout the whole process. This is a great dealership to check out if you need a reliable, comfortable and afforable vehichle. They had many new and used cars/trucks/SUVs on their lot to choose from.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional
This was all around an incredible buying experience. It started on-line as we were looking for an available Ford Edge. When we found the right combination of model year and price we were delighted to see it was relatively close to home. From there my husband drove to the dealership to personally confirm everything that was shared on the website - he's a stickler for details and it was great to see the on-line description and the on-sight view were the same. When we both went on a Saturday to complete the transaction the staff was friendly and organized. We also worked out an extended warranty plan that met our needs and was half the price we'd found on our own. We'll be back!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing service, friendly people!
We traveled from Central Texas to purchase a used Expedition from Sneed Ford. The process was flawless and the vehicle is in amazing condition. Our salesman Derrick was incredibly attentive, both via email and phone; the business manager Ruth is incredibly efficient and super sweet. We will definitely come back to Sneed when it is time for us to purchase another vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Inventory
Have bought from Sneed before. They typically have the best inventory of near-new, well equipped Ford products.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent
Baron was great I would recommend him to anyone that is looking for a new or used vehicle. Ruth explaned the paperwork very well and got us a great deal on a extended warranty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good shopping experience
We like to take our time when shopping for a car and we never felt pressured or rushed by our salesman or the company. We appreciated the patience, professionalism, and honesty of Baron Washington who was always pleasant and a gentleman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I got an amazing car at an amazing price.
I drove from St Louis to get the car from this dealership. I was able to get a decent amount of facilitation done over the phone so that things would be easy when I can and picked it up. The perks like the warranty were amazing bonuses. I was served really well here. Thanks, Baron!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
