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Pilson Auto Center of Charleston

(43 reviews)
Visit Pilson Auto Center of Charleston
Sales hours: 8:00am to 6:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:30pm 7:30am–5:30pm
Tuesday 8:00am–6:30pm 7:30am–5:30pm
Wednesday 8:00am–6:30pm 7:30am–5:30pm
Thursday 8:00am–6:30pm 7:30am–5:30pm
Friday 8:00am–6:30pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
(877) 879-0286 (877) 879-0286

Reviews

(43 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought 2015 Ford Taurus

Amazing people amazing customer service great experience this is our new dealership , we walked in and told them we wanted , payment and our vehicle we traded in and we walked out of there with a beautiful car and price we asked

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pilsons Auto

I just purchased my 3rd vehicle from pilsons. I don't bother shopping anywhere else, because I already know they will take care of me. Randy is the guy you want to talk to if you're in the market for a vehicle. If they don't have it they'll find it. No pressure sales. Absolutely the best service around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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r_sims2461@live.com

Pilson is the place to go! Jeff & Jim did everything possible to get us in the car we wanted. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rose, thank you for your kind review; we are happy to pass along your comments to the team here at Pilson Pre-Owned Super Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

piillsons number one dealer in my book

randy McDonald is very good dealer he treats people like a friend not just a buyer thank you so much

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic sales team at Charleston Pilsons

I buy my cars from Pilsons in charleston Ill, and have always had great customer service from the sales team and finance team... Recently I purchased my second Lincoln MKS from Travis Stanfield and I have to say he went above and beyond to find me this car. You can be assured when you walk into Pilsons you will always see the whole staff smiling and ready to help you out.. The General Manager John has always treated me very well and has done an amazing job building the team he has in Charleston

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I really like Pilson's

Randy McDonald from Charleston helped me out before and after the sale. Chris Whitley was a very nice guy also. Everyone was real polite and nice and no complaints. If I knew anyone I would tell them to go to Pilsons!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Salesman

I stopped in unexpectedly because I saw an amazing Jeep that I just had to have! The Salesman, Travis, was great to work with. Several months later when I switched from hard top to soft top I found that I was missing 3 very important parts to soft top. I called Travis and he researched my issue and handled everything to ensure it was all resolved. Very Satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend!!

I have been dealing with the Pilsons Auto Center for many years and I highly recommend them for your next purchase, trade, or service! Staff are extremely knowledgeable and willing to work for you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. It's very much appreciated. Your business means a lot to us and we look forward to our continued relationship!

Best dealership around

I have bought my last 9 vehicles from hear have went other places but pilsons always beats the others great sales staff and service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review! Your kind words are very much appreciated. We greatly value your opinion!!

Great sales staff !!

I've been buying cars from Pilson's for 18 years the service and sales staff are excellent !! They always have the best prices and usually have anything I've been looking for and if it's not on the lot they will find it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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